Talent.com
Teller - North Utica, NY
Teller - North Utica, NYBerkshire Bank • Utica, NY, United States
Teller - North Utica, NY

Teller - North Utica, NY

Berkshire Bank • Utica, NY, United States
16 days ago
Job type
  • Full-time
Job description

Back 66d Teller #1406 North Utica, New York, United States Apply X Facebook LinkedIn Email Copy Job Description

Division : Retail Banking

Department : Various - Branch Network

Reports to : Branch Manager

Status : Non-Exempt

Grade : 4

Salary Range : $17.00 - $26.55

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Location : Utica, NY - 50 Auert St

Purpose / Objective :

Cultivate relationships with customers and promote the Bank's products and services by having conversations and referring to bankers. Recommend opportunities with our digital suite to help customers bank more conveniently. Performs a wide variety of customer service operations and general operational duties, including transactions for checking, savings, loans, and other assigned services. Builds positive customer relations as the Bank's main point of client contact; maintains working knowledge of established policies and operating procedures. Makes customer referrals in defined areas.

Key Accountabilities :

  • Client Service - 50%

Handles complex client issues while executing excellent customer service principles.

  • Excel at client service skills at all times to promote a positive brand image for Bank through face- to-face communication and telephone etiquette. Lead through lobby management, ensure prompt welcomes of assistance to clients, and genuinely thank clients for their business.
  • Explains Bank policy and procedures to customers.
  • Assists clients with digital engagement and satisfaction.
  • Cross-sells and refers non-traditional Bank products e.g., insurance & investments to meet established goals.
  • Participate in outbound calling campaigns
  • Transaction Duties - 50%
  • Identify opportunities when processing transactions to meet clients' needs and refer opportunities to bankers

  • Executes an extensive variety of customer transactions in accordance with Bank policy and procedures.
  • Maintains working knowledge of all products offered by the Bank and corresponding policies and procedures.
  • Maintains working knowledge of all banking regulations.
  • Handles large amounts of cash in an organized, timely and accurate fashion. Balances own cash drawer daily within the prescribed balancing guidelines.
  • Acts as significant deterrent of robbery and fraud loss to Bank by following procedures and regulations and knowing the customer.
  • Assists in daily office work to ensure proper balancing of branch and timely delivery of work to appropriate departments. May assist with branch capture of transaction work and cash letter reports as needed.
  • Provides back up and support to Branch Supervisor tasks as needed.
  • Available to work Saturday hours and travel to nearby offices as required.
  • Ensures compliance with all banking laws, rules, regulations, and prescribed policies / practices / procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties.
  • Education :

  • High school diploma or equivalent
  • Experience :

  • Prior transaction or teller experience preferred
  • Prior customer service experience preferred
  • Cash handling experience
  • Skills & Knowledge :

  • Customer service skills
  • Communication skills
  • Basic computer skills
  • Interpersonal skills
  • We endeavor to make this site accessible to any and all users.

    Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.

    Location Utica, NY - 50 Auert St

    Create a job alert for this search

    Teller • Utica, NY, United States

    Related jobs
    Securitization Analyst / Associate

    Securitization Analyst / Associate

    Royal Bank of Canada • Brookfield, NY, United States
    Full-time
    Production of marketing materials for existing and target clients.Provide data analysis, including statistical stratification of collateral portfolios, historical performance statistics, projection...Show more
    Last updated: 12 days ago • Promoted
    Relationship Banking Associate

    Relationship Banking Associate

    NBT Bank • Yorkville, NY, US
    Full-time +1
    Relationship Banking Associate.The role of the Relationship Banking Associate is to deliver high quality customer service and responsiveness to ensure fulfillment and satisfaction of both internal ...Show more
    Last updated: 20 hours ago • Promoted • New!
    Teller

    Teller

    NY Staffing • Utica, NY, US
    Full-time
    Location : 1125 Mohawk St - Utica, New York 13501.Job Summary : Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide exce...Show more
    Last updated: 4 days ago • Promoted
    Teller

    Teller

    KeyCorp • Whitesboro, NY, US
    Full-time
    Location : 131 Oriskany Blvd - Whitestown, New York 13492.Job Summary : Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities.As a Teller, you prov...Show more
    Last updated: 30+ days ago • Promoted
    Five Below Careers in Utica, NY

    Five Below Careers in Utica, NY

    Five below • Utica, NY, USA
    Full-time
    Five Below is seeking sales associates, stock associates, and assistant managers.Fun retail environment with competitive pay and flexible scheduling. Opportunities to work with trending products pop...Show more
    Last updated: 21 days ago • Promoted
    CNA-New Berlin

    CNA-New Berlin

    NursingPro Staffing • New Berlin, NY, United States
    Full-time
    A great opportunity is at your fingertips!.Reasons You Should Join Us Today! Discover exciting BENEFITS : .Exclusive Discounts to shopping, theme parks, hotels, attractions.Let`s GO TRAVEL! Travel Pa...Show more
    Last updated: 30+ days ago • Promoted
    Lead Teller

    Lead Teller

    Veterans Staffing • Whitesboro, NY, US
    Full-time
    Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities.As a Lead Teller, you act as a resource in identifying and resolving client servicing issue...Show more
    Last updated: 2 days ago • Promoted
    Community Manager (Part-time) Sherburne Apts Sherburne, NY

    Community Manager (Part-time) Sherburne Apts Sherburne, NY

    Bryten • Sherburne, New York, USA
    Part-time
    We are committed to creating an inspiring and inclusive experience celebrating our diverse culture and offering a variety of benefits and opportunities. Be a part of the journey of empowerment and e...Show more
    Last updated: 12 days ago • Promoted
    Earn up to $25 per survey Online Survey Taker (Hiring Immediately)

    Earn up to $25 per survey Online Survey Taker (Hiring Immediately)

    Earn Haus • New Berlin, New York, US
    Full-time +2
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Teller

    Teller

    Key Bank • Utica, NY, United States
    Full-time
    Mohawk St - Utica, New York 13501.Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent client service in-pers...Show more
    Last updated: 5 days ago • Promoted
    Teller Rotating

    Teller Rotating

    Community Bank NA • Rome, NY, United States
    Full-time
    At Community Financial System, Inc.CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, ...Show more
    Last updated: 5 days ago • Promoted
    Cashier

    Cashier

    Dollar tree • Rome, NY, USA
    Full-time
    Join the Dollar Tree team and help us provide affordable household items to our customers.As a Cashier, you will be responsible for ringing up purchases, stocking shelves, and ensuring that the sto...Show more
    Last updated: 21 days ago • Promoted
    Private Client Banker Rome

    Private Client Banker Rome

    KeyBank • Rome, New York, USA
    Full-time
    Black River Boulevard - Rome New York 13440.Be a problem solver trusted advisor and partner to the people and businesses in our Key Bank communities. The Private Client Banker (PCB) is part of the K...Show more
    Last updated: 26 days ago • Promoted
    Remote Side Hustle Evaluator - Flexible Online Gig Work

    Remote Side Hustle Evaluator - Flexible Online Gig Work

    Finance Buzz • Sherburne, New York, US
    Remote
    Temporary
    Are you looking to earn extra income from the comfort of your home? We're seeking motivated individuals to explore and test a variety of remote side hustle opportunities featured on FinanceBuzz.Thi...Show more
    Last updated: 30+ days ago • Promoted
    County Meter Reader

    County Meter Reader

    Meter Reader • Sherburne, NY
    Full-time
    Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used, cleaning of meter boxes, and removal of vegetation impeding access to meters...Show more
    Last updated: 23 days ago • Promoted
    Senior Small Business Relationship Banker (Riverbend Branch)

    Senior Small Business Relationship Banker (Riverbend Branch)

    Regions Bank • Rome, New York, USA
    Full-time
    Thank you for your interest in a career at Regions.At Regions we believe associates deserve more than just a job.We believe in offering performance-driven individuals a place where they can build a...Show more
    Last updated: 24 days ago • Promoted
    Jobs Near You $11 - $27 / HR

    Jobs Near You $11 - $27 / HR

    JobsNearMe • Sherburne, NY
    Full-time +1
    Looking for work close to home? Discover hundreds of job openings near you — from part-time to full-time positions across multiple industries. Apply today and start your next job fast!.Show more
    Last updated: 23 days ago • Promoted
    Therapist / Occupational Therapist Job in Utica, New York

    Therapist / Occupational Therapist Job in Utica, New York

    Therapy Host • Utica, NY, US
    Full-time
    This unique opportunity is at a prestigious facility looking to hire a traveling therapist.This exciting area offers many recreational activities. As a premier travel therapy company, Host Healthcar...Show more
    Last updated: 2 days ago • Promoted