Admissions & Collections Clerk - Temporary - Palm Springs

Salary : $20.55 - $30.56 Hourly

Location : Palm Springs

Job Type : Temporary

Job Number : 25-13401-14ADS

Department : RUHS-Medical Center

Opening Date : 10 / 22 / 2025

Closing Date : 11 / 2 / 2025 11 : 59 PM Pacific

ABOUT THE POSITION

The County of Riverside's University Health System seeks candidates to fill one Temporary Admissions & Collection Clerk positions in Palm Spring. Under general supervision, performs specialized clerical work in checking-in, admitting, pre-registering, or scheduling patients for hospitalization or clinic visits; evaluates and determines financial liability for services and establishes payment sources; arranges payment plans consistent with patient ability to pay; performs other related duties as required.

The department is seeking candidates that have medical front office experience, greeting and checking in patients, obtaining medical insurance information, verifying eligibility, collecting co-pays and scheduling appointments. Candidates should also have recent professional knowledge of, and experience with, the following : EPIC, Microsoft programs, and insurances.

• Candidates with admissions and collections experience are highly desired.

The Admissions and Collections Clerk is the journey level classification in the Admissions and Collections series and reports to an appropriate supervisory or manager level classification. Incumbents are responsible for interviewing patients or other responsible parties to obtain, verify, record, and evaluate information required for patient check-in, admission, pre-registration, scheduling, and / or patient accounts for medical or health services. The Admissions and Collections Clerk is distinguished from the Insurance Billing Clerk by the latter's responsibility for preparing and reviewing billing to third party fiscal intermediaries. Advancement to the next level is obtained by competitive selection through an open recruitment.

SCHEDULE : Sunday 8AM to 5PM Monday - Wednesday 11AM to 830PM

Meet the team!

EXAMPLES OF ESSENTIAL DUTIES

MINIMUM QUALIFICATIONS

OPTION I

Experience : Two years of clerical experience, including three months performing admissions, collections or billing functions in a hospital, mental health or other healthcare setting. (Completion of 18 semester or 27 quarter units from an accredited college or university in secretarial sciences, office practices, business education, or a closely related field to the assignment may substitute for one year of the non-specialized experience.)

OPTION II

Experience : Two years of clerical experience, including three months performing admissions, collections or billing functions in a hospital, mental health or other healthcare setting. (Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education or a closely related field to the assignment may substitute for one year of the non-specialized experience.)

OPTION III

Experience : Two years of clerical experience, including three months performing admissions, collections or billing functions in a hospital, mental health or other healthcare setting. (Six months of clerical experience in a medical setting may substitute for one year of the non-specialized experience.)

ALL OPTIONS

Knowledge of : Modern office procedures, including the preparation of reports and correspondence and filing; the operation of standard office equipment and medical terminology.

Ability to : Perform complete registration cycle, including collection of monies; effectively interview to obtain personal, family and financial information; gather, record and evaluate data in the admission of hospital patients and the handling of patient accounts; maintain accurate records; apply the rules and regulations pertaining to the admission of patients, private and public medical insurance, billing procedures, credit authorizations, and payment agreements; work with very ill, injured and emotionally distressed people.

Other Requirements

License : Possession of a valid California Driver's License may be required.

Skill to type at a corrected rate of 40 words per minute.

SUPPLEMENTAL INFORMATION

Questions regarding this recruitment? Please contact Ahjah Davis-Solomon via email at ahdavis@rivco.org.

APPLICATION INFORMATION

Veteran's Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. The Veterans Preference Policy, C-3 is available here :

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and / or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at :

Proof of Education

If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official / unofficial transcript(s), degrees, and / or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services () or Association of International Credential Evaluators, Inc. ().

Work Authorization Requirement

Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency / department head.

General Information

Current County of Riverside and / or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience / education is reflected on your application / resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the ' Apply ' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site,

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.

MEDICAL / DENTAL / VISION INSURANCE : A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable LIUNA Memorandum of Understanding to contribute towards the cost of these plans.

Note : Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list

MISCELLANEOUS RETIREMENT : County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).

A new member is defined as any of the following :

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note :

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to or by calling the Benefits Information Line at (951) 955-4981,

Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.

DEFERRED COMPENSATION : Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual) :

10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE : Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS : Normally 12 paid holidays per year

BEREAVEMENT LEAVE : Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance)

BASIC LIFE INSURANCE : Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY :

Employees contribute to State Disability Insurance (SDI), which provides wage replacement benefits for those unable to work due to non-work-related illness, injury, or pregnancy. SDI also includes Paid Family Leave benefits. The wage replacement rate, as defined by current law, is between 60-70% of wages earned during the SDI eligibility period. Benefits can be coordinated with other available leave balances to provide up to 100% of regular pay.

POST RETIREMENT MEDICAL CONTRIBUTION : A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable Memorandum of Understanding.

OTHER : There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

01

Are you a current regular, temporary, or per diem employee with Riverside University Health System?

02

How many years of professional clerical experience do you have?

03

How many years of professional experience do you have in admissions, collections, or billing functions in a hospital, mental health, or public healthcare agency, that included some or all of the following duties : checking in patients, gathering medical insurance information, verifying eligibility, and collecting co-pays?

04

Have you completed at least 18 semesters or 27 quarter units from a recognized college in secretarial sciences, office practice, business education's, or a closely related field?

05

Have you completed at least 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field?

06

How many years of professional clerical experience do you have in a medical setting?

07

Do you possess a valid California Driver's License?

08

Can you type 40 net words per minute?

09

Please check all the locations your willing work :

10

Please check all the work schedules you are willing work :

11

Please check all the shifts you are willing to work :

12

I am willing to work a rotating schedule that includes varying shifts. (The schedule will be determined by the department).

13

What is your Spanish bilingual level?

14

How many years of professional experience do you have with patient registration, scheduling appointments, and appointment reminder calls?

15

How many years of professional experience do you have working in a hospital emergency department?

16

How many years of professional experience do you have as a Medical Assistant?

17

How many years of professional experience do you have using ELMR (Electronic Management of Records) system?

18

Do you have professional experience conducting HPEs or processing Newborn Gateway applications for uninsured patients who meet specific eligibility criteria?

19

Do you have professional knowledge of and / or experience with Medi-Cal and Medi-Cal managed care plans?

20

Do you have professional experience interviewing patients or their responsible parties to obtain and verify necessary information for admission and registration, as well as to assess patient needs?

21

Do you have professional experience with preparing documentation for billing purposes?

22

Do you have professional experience with preparing bank deposits?

23

Please rate your proficiency in Microsoft Office (including Outlook, Excel, Office, Teams, Powerpoint, etc.).

Required Question