Supply Chain Digital Change Management Lead

Description

Position Purpose

The supply chain change management lead manages the change associated with Digital projects / initiatives (More specifically serialization) and plays a key role in building change management capability within the supply chain US digital programs.

Scope

North American Supply chain

Some Travel throughout North America maybe required as part of the role

Measures

• Business value delivery from improved change management
• Successful delivery of change initiatives within area of responsibility

Major / Key Accountabilities

• Assess the impacts of the change implementation across multiple dimensions including people, processes, systems, culture and organization
• Design appropriate change management strategies and plans to reduce resistance, drive adoption and increase benefits realization
• Implement the change management approach and plan
• Support the design, development, delivery and management of communications and training
• Develop measures and controls to help ensure successful implementation of changes
• Assess business readiness for change and coach the supply chain to prepare for change
• Coach managers and leaders on their role in delivering change successfully
• Coach individuals to help them adapt to change
• Conduct quality assurance reviews on in-flight change initiatives to assess change management delivery or diagnose issues
• Build change management capability across project team within scope
• Support continued adoption and improvement of the Brambles Change Framework

Challenges /

Problem Solving

• People High collaboration
• Process change Waste nothing
• Ambiguity and unknowns in the program Be agile
• Planning to ambitious deadlines
• Complexity of program of works

Authority / Decision Making

Ownership of Change Management deliverables for specific change initiatives

Key contacts

Internal

External

• Serialized Project Leader
• Operations Manager New Products
• Change management lead S+
• Serialization Operations Project Manager
• Engineering project managers S+
• Global workstream and function leads S+
• Plant operations
• North American & global supply chain contacts
• North America core S+ project team
• Suppliers

Qualifications

Essential Qualifications

Change management

Desirable Qualifications

• Behavioral Coaching certification or equivalent.
• Project Management certification or equivalent.

Experience

Essential

• 3 years’ experience of working at the heart of project or function change management, of which at least 1 year spent leading a change workstream or initiative
• End-to-end experience of designing and delivering change and embedding into business as usual

Skills and Knowledge

• A solid understanding of change management methodologies, tools and techniques and how to apply them effectively
• Expertise in how people experience change at an individual level and the journeys that different people go on when experiencing change
• Strong stakeholder management skills can demonstrate evidence of developing and maintaining strong and effective relationships with internal stakeholders at all levels in an organization
• Can facilitate the process of developing a change vision and strategy
• Flexible and adaptable; able to work in ambiguous situations
• Excellent coaching skills
• Excellent communication skills, both written and verbal
• Strong SharePoint and PowerPoint skills

Languages

Essential

Desirable

English

Preferred Education

Bachelors

Preferred Level of Work Experience

3 - 5 yearsHybrid Remote

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential.

This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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