Occupancy / CAD Specialist - Corporate Real Estate

Occupancy / CAD Specialist - Corporate Real Estate-2401146

Description

Job Summary

Under general supervision uses knowledge and skills, obtained through education, experience and / or training, to manage CAFM program and related data upkeep.

Maintains spatial data accuracy in CAFM and responds to all data requests related to capacity, occupancy, moves, and square footage allocations across the entire portfolio.

Serves as a technical advisor to less experienced CAFM users and move liaisons. Regular contact with internal customers and software vendor is required to identify, research and resolve problems.

Essential Duties and Responsibilities

• Responsible for day-to-day upkeep of CAFM system including check-in and check-out process for AutoCAD floorplans and preparing as-builts for import to CAFM with polylines and addresses for small and large project build-outs and changes maintaining near real-time accuracy wherever possible across portfolio.
• Maintains database of floorplan as-builts on internal network drives cataloging current and archiving old plans by campus and region working with facility planners and project managers to receive as-builts in timely manner.
• Maintains accurate occupancy data handling terminations, additions, and dual seat assignments manually when needed working with internal customers or Human Resources to identify when manual HR records may need to be added or removed for contractors and offsite associates.
• Responds to all data and report requests related to floorplans, space types, capacities, occupancy, moves, business unit square footage allocations and rents across portfolio.
• Creates ad hoc reports in CAFM as needed and maintains report database.
• Ensures all floorplans in CAFM display correctly and applies standardization to layer states, views, and legend properties.
• Learns the ins and outs of CAFM system to become CAFM power user’ and trains others on internal team.
• Consults with internal planning team on data irregularities, conflicting space IDs, and other issues working as a team to resolve.
• Understands entire real estate portfolio to identify and lead implementation of best data management protocols and occupancy reporting.
• Leads the back-end move orders process executing seat changes within CAFM and liaises with internal clients to troubleshoot and correct mistaken move requests.
• Encourages high utilization rates of MAC portal among move liaisons offering help, guidance, and trouble-shooting whenever necessary.
• Trains new move liaisons on move-add-change (MAC) request portal.
• Conduct building and occupancy audits to validate seating and occupancy accuracy and make corrections to floorplans whenever needed.
• Maintains documentation for CAFM procedures detailing process changes to keep others up to date.
• Maintains electronic versions of floor plans, including updating viewable drawings posted on the organization intranet.
• Works with IT to build the CAFM user list to enable single-sign-on and maintain user list through churn.
• Maintains working relationships with move liaisons and internal customers and works to identify and recruit new move liaisons from business units due to churn and re-organizations.
• Stays up to date on current CAFM software in the market and identifies new useful features and best practices.
• Identifies process improvements and takes initiative to socialize and streamline CAFM operations for improved efficiency.
• Provides assistance with administering rent chargebacks via CAFM square footage allocations by business unit.
• Assists with future implementations and upgrades with autoCAD and CAFM programs and participates in user acceptance testing.
• Performs other duties and responsibilities as assigned.

Qualifications

Raymond James Guiding BehaviorsAt Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to :

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firmAt Raymond James as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.

When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Facilities Management