Lead IT Support Engineer

A company is looking for a Lead IT Support & Application Engineer.

Key Responsibilities

Provide expert guidance for the IT support team and drive process improvements

Lead automation of IT operations and oversee troubleshooting of technical issues

Identify process gaps and collaborate on innovative technology solutions

Required Qualifications

Bachelor's degree in Information Technology or equivalent experience

7+ years of progressive experience in IT support or infrastructure

Knowledge of cloud platforms (e.g., AWS, Azure) and IT infrastructure

Strong hands-on expertise with Azure AD, Intune, and Jamf

Familiarity with scripting or automation tools (e.g., PowerShell, Python)