Case Manager/Care Coordinator

Case Manager / Care Coordinator

New York, NY 10020, USA Req #2956

Monday, April 22, 2024

Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050.

We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing.

Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV / AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs , and others in need, including a special education preschool program.

We are in search of new talent in the following position...

Position : Case Manager / Care Coordinator

The Case Manager / Care Coordinator is part of an initiative to assist homeless individuals with substance use disorders gain access to treatment, benefits, and housing.

The Care Coordinator conducts outreach activities and manages a caseload of enrolled clients using evidence-based approaches to assist them in achieving treatment plan goals.

Working with a Peer Navigator, the Care Coordinator ensure that clients are connected to appropriate treatment, services, housing and benefits.

Locations : 65 Charles Gay Loop, Wards Island, NY 10035

135 West 50

Street, NY, NY 10020

Minimum Qualifications :

• The position requires a minimum of 60 college credits (BA preferred) plus two years of relevant work experience.
• Familiarity with homelessness, mental health and / or substance abuse population required.
• The position also requires a demonstrated ability in verbal and written communication, including basic computer skills.
• Fluency in Spanish or other second language a plus.

Case Manager / Care Coordinator Principal Responsibilities :

• Conduct outreach and engagement visits to Wellness Centers, Safe Havens, Shelters, mental health and substance use treatment programs and other areas within catchment area determined by program coordinator and key stakeholders.
• Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.
• Develop with the client a mutually agreed-upon individual service plan reflecting assessment findings. Update the plan with the client as appropriate.
• Meet regularly with the client to assist him / her in obtaining needed services / benefits to achieve their individual service plan goals.
• Using evidence-based approaches, provide supportive counseling to strengthen clients' ability to achieve behavior change and other goals.
• Promote a successful transition to permanent housing through skills-building, case management and counseling.
• Deliver services with fidelity to program protocols and evidence-based models.
• Document activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities.
• Co-facilitate outreach and engagement groups on the benefits of the program including presenting on a variety of topics of substance use treatment, mental health treatment, and harm reduction interventions.

Employees receive an exceptional benefits package including

• Medical
• Dental
• Vision
• Prescription coverage
• Life insurance,
• Retirement plan
• Educational Reimbursement Program (includes tuition and license / certification)
• Paid Time Off which is accrued monthly and roles over from year to year. In addition;
• Paid Birthday Holiday

And much more ...

To learn more about VOA-Greater New York, copy and paste this link into a browser : https : / / www.voa-gny.org / about

VOA-Greater New York is an Equal Opportunity Employer / Vets / Disabled / Other Protected Categories. Apply today!

Other details

• Job Family CASE MANAGEMENT
• Job Function Counseling
• Pay Type Hourly
• Min Hiring Rate $21.63
• Max Hiring Rate $21.63
• Required Education Associate Degree

Apply Now

context" : "https : / / schema.org / ","@type" : "JobPosting","title" : "Case Manager / Care Coordinator","datePosted" : "2024-04-22T00 : 00 : 00","validThrough" : null,"description" : "Position : Case Manager / Care Coordinator n nThe Case Manager / Care Coordinator is part of an initiative to assist homeless individuals with substance use disorders gain access to treatment, benefits, and housing.

The Care Coordinator conducts outreach activities and manages a caseload of enrolled clients using evidence-based approaches to assist them in achieving treatment plan goals.

Working with a Peer Navigator, the Care Coordinator ensure that clients are connected to appropriate treatment, services, housing and benefits.

n nLocations : 65 Charles Gay Loop, Wards Island, NY 10035 n 135 West 50th Street, NY, NY 10020 n nMinimum Qualifications : n nThe position requires a minimum of 60 college credits (BA preferred) plus two years of relevant work experience.

nFamiliarity with homelessness, mental health and / or substance abuse population required. nThe position also requires a demonstrated ability in verbal and written communication, including basic computer skills.

nFluency in Spanish or other second language a plus. n n nCase Manager / Care Coordinator Principal Responsibilities : n nConduct outreach and engagement visits to Wellness Centers, Safe Havens, Shelters, mental health and substance use treatment programs and other areas within catchment area determined by program coordinator and key stakeholders.

nManage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs.

nDevelop with the client a mutually agreed-upon individual service plan reflecting assessment findings.Update the plan with the client as appropriate.

nMeet regularly with the client to assist him / her in obtaining needed services / benefits to achieve their individual service plan goals.

nUsing evidence-based approaches, provide supportive counseling to strengthen clients' ability to achieve behavior change and other goals.

nPromote a successful transition to permanent housing through skills-building, case management and counseling. nDeliver services with fidelity to program protocols and evidence-based models.

nDocument activities in accordance with agency and funder guidelines and procedures. Collect service data and participate in evaluation and quality assurance activities.

nCo-facilitate outreach and engagement groups on the benefits of the program including presenting on a variety of topics of substance use treatment, mental health treatment, and harm reduction interventions.

n n nEmployees receive an exceptional benefits package including n nMedical nDental nVision nPrescription coverage nLife insurance, nRetirement plan nEducational Reimbursement Program (includes tuition and license / certification) nPaid Time Off which is accrued monthly and roles over from year to year.

In addition; n nPaid Birthday Holiday n n n nAnd much more...","employmentType" : "FULL TIME","hiringOrganization" : "@type" : "Organization","name" : "Volunteers of America - Greater New York, Inc.

logo" : "https : / / us241.dayforcehcm.com / CandidatePortal / en-US / voagny / Go?item 77653e76-e1c2-4ed2-b889-34778ec982c4" ,"jobLocation" : "@type" : "Place","address" : "@type" : "PostalAddress","streetAddress" : "","addressLocality" : "New York","addressRegion" : "New York","postalCode" : "10020","addressCountry" : "US" ,"jobLocationType" : null,"baseSalary" : "@type" : "MonetaryAmount","value" : "@type" : "QuantitativeValue","value" : null,"minValue" : "21.

63000","maxValue" : "21.63000","unitText" : "HOUR"

New York, NY 10020, USA

Share this job :