Service Technician

Description

About DP Electric

DP Electric is a 100% employee-owned, leading electrical contractor dedicated to delivering high-quality, innovative solutions across commercial and industrial projects. We strive to be the preferred contractor in the Southwest, not only for our clients, but also for individuals entering the workforce who seek a meaningful and lasting career.

We've consistently been recognized as a Top Company to Work for in Arizona, known for our strong company culture, commitment to employee success, and people-first approach.

• Award-Winning Employer: Our workplace culture, employee engagement, and benefits have earned us repeated accolades as a top employer.

• Employee-Focused: We listen to employee feedback and act on it, resulting in better health benefits, improved time-off policies, and meaningful recognition programs.

• Professional Growth: We invest in our people. From mentorship and career advancement to our in-house apprenticeship program, we help professionals at every stage grow in their careers.

• Employee-Owned: As a 100% employee-owned company, every team member has a stake in the success of the organization and benefits directly from its growth.

Position Overview

We are seeking a Service Technician to join our team. The Service Technician ensures the functionality, safety, and reliability of electrical systems and equipment through skilled troubleshooting and repair. This role requires technical aptitude, commitment to safety, and the ability to provide efficient and high-quality service to a variety of customers.

Key Responsibilities

• Conducts thorough diagnostics to identify and resolve electrical system issues.

• Performs electrical repairs, maintenance, and installations in compliance with industry standards.

• Collaborates with technicians and team members to complete service projects efficiently.

• Interprets technical diagrams, blueprints, and schematics for accurate execution of work.

• Ensures adherence to safety regulations and company standards on all service calls.

• Communicates clearly with customers and team members to explain problems and solutions.

• Engages with clients to understand needs and build long-term relationships.

• Adapts service delivery to meet the unique requirements of new and existing customers.

• Orders necessary materials and equipment, ensuring timely delivery to support service timelines.

• Maintains accurate service documentation and records of inspections and repairs.

• Responds to emergency service requests during on-call shifts.

• Keeps up to date with industry developments and technical advancements.

• Performs other duties as required.

Qualifications

Minimum:

• High school diploma or GED.

• Two (2) years of hands-on experience as a skilled electrician with an emphasis on troubleshooting and repair.

• Valid driver's license and clean driving record.

Preferred:

• Completion of a certified electrical apprenticeship program.

• Willingness to work flexible hours, including overtime and participation in a 24-hour on-call rotation.

OR an equivalent combination of education, certification, and experience that results in the successful performance of the job. Additional education may substitute for required experience on one-for-one year basis or vice versa.

Knowledge, Skills, and Abilities

• Knowledge of electrical systems, components, tools, and safety standards.

• Knowledge of troubleshooting techniques and repair procedures.

• Skill in diagnosing electrical issues and executing effective repairs.

• Skill in reading and interpreting technical documentation.

• Ability to communicate with clients and team members in a professional manner.

• Ability to work independently or collaboratively in a fast-paced environment.

• Ability to maintain safety awareness and follow company protocols.

Work Environment

Heavy work environment. Continuous indoor and outdoor work with heavy exposure to extreme physical, ergonomic, and/or emotional hazardous environment. Work requires lifting 50 pounds or more and wearing protective equipment; exposure to extreme weather, noise, hazard; requiring climbing, crawling, lying, and working under pressure.

Compensation & Benefits

• Competitive pay with opportunities for growth

• Comprehensive health, dental, and vision insurance

• 401(k) with company match

• Employee Stock Ownership Plan (ESOP) Ð Become a company owner through our 100% employee-owned model

• Paid time off and holidays

• Ongoing training and development programs

Equal Opportunity Employer

DP Electric is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business needs.