Job Description
Field Service Technician – Mechanical & Controls
Location : Rolling Meadows, IL
Employment Type : Direct Hire
Pay Range :
- Mechanical Technician : Up to $40 / hour
- Electrical / Controls Technician : Up to $45 / hour
About the Company
This organization is a global leader in the design, build, and service of custom automated manufacturing systems . Their Rolling Meadows, IL facility supports clients in advanced technology industries—particularly medical device, pharmaceutical, and life sciences manufacturing .
They develop and support complex automation equipment used around the world, offering a collaborative environment where innovation and craftsmanship meet real-world problem-solving.
Position Overview
We are seeking skilled Field Service Technicians —both Mechanical and Electrical / Controls —to provide hands-on service and support for automated machinery at customer sites. These individuals will troubleshoot, repair, and optimize equipment performance while maintaining a high level of professionalism and customer satisfaction.
This is a direct-hire role with opportunities for travel, technical growth, and exposure to cutting-edge automation systems.
Key Responsibilities
Troubleshoot, repair, and maintain mechanical and electrical automation systems at customer facilities (both warranty and non-warranty work).Access and modify PLC and HMI programs for troubleshooting, upgrades, and retrofits (Controls role).Configure and maintain servos, VFDs, I / O systems, and industrial networks (Ethernet, Profibus, etc.).Operate machinery to analyze malfunctions and validate system functionality.Collaborate with suppliers and engineering to resolve complex issues.Consult with customers regarding equipment layout, performance, and maintenance recommendations.Provide remote support to resolve service needs when possible.Travel to domestic and international customer sites for service and installation support.Participate in an on-call rotation for after-hours support.Qualifications
Education & Experience
Mechanical role : High school diploma or GED required; technical or tool & manufacturing training preferred .Controls role : Associate or bachelor’s degree in Electrical, Automation, or related Engineering field preferred.3–6 years of hands-on experience in mechanical or electrical troubleshooting within automation, manufacturing, or related industries.Technical Skills
Mechanical role : Proficiency with hand tools, gauges, voltage / pressure meters , and general troubleshooting.Controls role : Experience with Rockwell PLCs, HMIs, servo control, and networked automation systems .Ability to read and interpret mechanical drawings, electrical schematics, and assembly documentation.Compensation & Benefits
Hourly Pay : Up to $40 / hr (Mechanical) or $45 / hr (Controls)Travel Bonus :Weekday : $50 / day for overnight travel (after 4+ hours worked on-site)Weekend : $100 / day domestic , $150 / day international (domestic includes U.S., Canada, Mexico, Puerto Rico, Costa Rica, and the Dominican Republic)Medical, Dental, and Vision Insurance – coverage begins on the 31st day of employment401(k) with Company Match : 100% of the first 3% and 50% of the next 2%Paid Time Off & HolidaysProfessional development and advancement opportunities within a global organizationExposure to cutting-edge automation technologies and travel opportunities worldwideWhy This Opportunity
This is an excellent fit for mechanically or electrically inclined technicians who enjoy hands-on problem solving, customer interaction, and global travel . You’ll support state-of-the-art automation systems that power critical industries—helping manufacturers produce products that improve lives every day.