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Field Services Engineer
Field Services EngineerSterling Engineering • Schaumburg, IL, US
Field Services Engineer

Field Services Engineer

Sterling Engineering • Schaumburg, IL, US
1 day ago
Job type
  • Permanent
Job description

Job Description

Field Service Technician – Mechanical & Controls

Location : Rolling Meadows, IL

Employment Type : Direct Hire

Pay Range :

  • Mechanical Technician : Up to $40 / hour
  • Electrical / Controls Technician : Up to $45 / hour

About the Company

This organization is a global leader in the design, build, and service of custom automated manufacturing systems . Their Rolling Meadows, IL facility supports clients in advanced technology industries—particularly medical device, pharmaceutical, and life sciences manufacturing .

They develop and support complex automation equipment used around the world, offering a collaborative environment where innovation and craftsmanship meet real-world problem-solving.

Position Overview

We are seeking skilled Field Service Technicians —both Mechanical and Electrical / Controls —to provide hands-on service and support for automated machinery at customer sites. These individuals will troubleshoot, repair, and optimize equipment performance while maintaining a high level of professionalism and customer satisfaction.

This is a direct-hire role with opportunities for travel, technical growth, and exposure to cutting-edge automation systems.

Key Responsibilities

  • Troubleshoot, repair, and maintain mechanical and electrical automation systems at customer facilities (both warranty and non-warranty work).
  • Access and modify PLC and HMI programs for troubleshooting, upgrades, and retrofits (Controls role).
  • Configure and maintain servos, VFDs, I / O systems, and industrial networks (Ethernet, Profibus, etc.).
  • Operate machinery to analyze malfunctions and validate system functionality.
  • Collaborate with suppliers and engineering to resolve complex issues.
  • Consult with customers regarding equipment layout, performance, and maintenance recommendations.
  • Provide remote support to resolve service needs when possible.
  • Travel to domestic and international customer sites for service and installation support.
  • Participate in an on-call rotation for after-hours support.
  • Qualifications

    Education & Experience

  • Mechanical role : High school diploma or GED required; technical or tool & manufacturing training preferred .
  • Controls role : Associate or bachelor’s degree in Electrical, Automation, or related Engineering field preferred.
  • 3–6 years of hands-on experience in mechanical or electrical troubleshooting within automation, manufacturing, or related industries.
  • Technical Skills

  • Mechanical role : Proficiency with hand tools, gauges, voltage / pressure meters , and general troubleshooting.
  • Controls role : Experience with Rockwell PLCs, HMIs, servo control, and networked automation systems .
  • Ability to read and interpret mechanical drawings, electrical schematics, and assembly documentation.
  • Compensation & Benefits

  • Hourly Pay : Up to $40 / hr (Mechanical) or $45 / hr (Controls)
  • Travel Bonus :
  • Weekday : $50 / day for overnight travel (after 4+ hours worked on-site)
  • Weekend : $100 / day domestic , $150 / day international (domestic includes U.S., Canada, Mexico, Puerto Rico, Costa Rica, and the Dominican Republic)
  • Medical, Dental, and Vision Insurance – coverage begins on the 31st day of employment
  • 401(k) with Company Match : 100% of the first 3% and 50% of the next 2%
  • Paid Time Off & Holidays
  • Professional development and advancement opportunities within a global organization
  • Exposure to cutting-edge automation technologies and travel opportunities worldwide
  • Why This Opportunity

    This is an excellent fit for mechanically or electrically inclined technicians who enjoy hands-on problem solving, customer interaction, and global travel . You’ll support state-of-the-art automation systems that power critical industries—helping manufacturers produce products that improve lives every day.

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    Field Service Engineer • Schaumburg, IL, US

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