SERVICE ENGINEER

Job description :

FIELD SERVICE ENGINEER / TECHNICIANS

Dallas, TX AND Chicago, IL

Our client is currently seeking (2) Field Service Engineering Technicians for

the Dallas, TX and Chicago, IL areas who are responsible for installing,

maintaining and repairing a wide range of print manufacturing equipment.

Although remote in nature, this role requires significant regional

travel, a high degree of independence, and customer service excellence.

Additionally, the Field Service Engineer is expected to obtain and

maintain relevant certifications to ensure expertise in the platforms

and technologies supported, staying abreast of industry advancements.

Position Description / Responsibilities

• Service Existing and New Accounts : Install and maintain print

production equipment, ensuring proper setup and optimal functioning

at customer sites

facility pre-installation meetings with customers, and their

contractors, to confirm necessary utility modifications for proper

equipment installation and operation

issues with machinery in customer facilities, maintaining detailed

records

demonstrate equipment to customers, ensuring they are fully trained

and satisfied with the setup

solutions, suggest improve methods and techniques, and recommend

system improvements to enhance customer satisfaction

logistics for equipment and parts delivery to and from vendors and

other locations, ensuring timely and efficient operations.

service records, service tickets for billing, warranty records,

expense reports, and purchase records

Qualifications :

Position Requirements

and schematics understanding and application

for effective troubleshooting and repair

positive relationship. Meticulous atts and ensure customer

satisfaction

problem-solving abilities to diagnose and fix equipment issues

efficiently

high-quality service delivery and accurate documentation

skills to interact effectively with customers and team members

Why is This a Great Opportunity :

Since 1994, our client has been a pioneer in the global digital imaging industry. Headquartered in Sarasota, Florida, they partner with major

brands and manufacturers who need advanced marketing, an integrated and flexible supply chain, and technical sales capabilities.

Great place to work, full benefits, ability to be remote when not at client cites installing and repairing. So regional outreach is fine

Salary Type : Annual Salary

Salary Min : $ 75000

Salary Max : $ 85000

Currency Type : USD

Nigel

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