Collections Specialist

Collections Specialist

We are looking for a skilled Collections Specialist to join our team in Atlanta, Georgia. This is a long-term contract opportunity that offers a hybrid work schedule, combining both in-office and remote work. The ideal candidate will manage a portfolio of accounts, ensuring timely collections and resolving discrepancies efficiently.

Responsibilities :

• Contact customers to collect outstanding payments and resolve pricing deductions.
• Investigate and address account discrepancies through thorough research.
• Manage a portfolio of 60 accounts and ensure they are handled effectively.
• Utilize Excel to organize data and track collection activities.
• Maintain accurate and up-to-date records of billing and payment statuses.
• Collaborate with internal teams to resolve disputes and improve processes.
• Analyze account data to identify trends and recommend solutions.
• Ensure compliance with company policies and collection procedures.
• Provide regular updates on account statuses and collection progress to leadership.

Requirements :