Collections Representative

Job Title : Collections Representative

Location : Atlanta, GA 30339 (ONSITE)

Duration : 3 - 6 Months (CONTRACT ROLE)

Shift / Hours : 1st - Monday - Friday (9am - 6pm)

Job Overview

The Collections Representative will be responsible for performing all administrative duties related to the collection and payment application of outstanding service and repair invoices to ensure departmental efficiency and cost-effectiveness.

Key Responsibilities

• Make regularly scheduled collection calls on all assigned account balances.
• Maintain follow-up systems to ensure customers fulfill their promises.
• Enter clear and concise notes regarding all collection calls for account history.
• Display thorough knowledge of service, extras, repair documentation, billing, insurance certificates, contracts, lien waivers, etc.
• Use contract language in negotiations with customers, understanding payment terms and conditions.
• Prioritize responsibilities efficiently, remaining organized and detail-oriented with a focus on customer service.
• Monitor accounts for potential write-offs, prepare credit and bad debt write-off requests for approval.
• Coordinate monthly conference calls with district and branch personnel.
• Achieve full coverage of the assigned portfolio of accounts.

Qualifications

Additional Information

Note : The salary range is $20.00 / hr - $23.00 / hr, based on skills and experience. This is an onsite role. For more details or to apply, contact the recruiter or visit the job posting.

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