Sommelier / Server
$23 / hr
Position Summary :
A Sommelier / Server acts as part of an integral service team providing the utmost of customer service and fine dining standards. This position primary focus on recommending and pairing wines with food for patrons. Maintains a teamwork orientation toward and among co-workers.
Essential Duties & Responsibilities, but not limited to :
General :
- Must be able to work a flexible work schedule up to and including weekends and holidays. Slanted door is a priority one restaurant and must come before any other job schedule preference.
- Promote and cultivate a healthy, harmonious and profitable working relationship within the Slanted Door
- Attend & participate in department meetings as required
- Ensure that all systems and routines are incorporated into the day-to-day operations of the restaurant
- Adhere to company’s policies and protocols and apply best practices into the day to day operations of the restaurant.
- Exercise good judgment in decision-making and reporting issues to Wine Director & Management team.
- Partner with FOH & BOH for customer’s satisfaction
- Food Handler Certification compliant
- RBS compliant
- Sexual Harassment Training Compliant
- Responsible for performing other related duties as assigned by the Management team.
Operations :
Stays current with wine list, notes, pairings and education through communication with Wine Director, classes and industry tastingsDaily stocking, inventory assessment and organization of wine roomAssist in monthly wine inventoryAttendance at weekly wine classesCommunication to staff of daily wine notes, discrepancies, 86’d items and new winesResponsible for respectful, accurate and knowledgeable wine service for all patronsAssists service staff with food service and beverage service. This is not limited to taking tables as a Server.Ensures guest satisfaction in Restaurant Service Operations.Pursues thorough knowledge of food, cocktail and drink listsCoordinates and communicates with kitchen and service staff effectivelyCommunicate with Wine Director regarding glassware / cooking wine / bar specific wine / wine key / decanter / ice bucket needsAdditional Responsibilities :
Support Wine Director on coaching service staff about paired wines to ensure they are able to assist in a knowledgeable fashionPerforms all service procedures in an exemplary mannerAssist in the effort to ensure guests are greeted in a warm and timely mannerResponds to guest concerns and questions and resolves to guest’s satisfaction by trouble shooting or directing guest complaints to appropriate department head for prompt action.Assist in running food when directed by a manager / chef / runnerAssist with taking tables, clearing and bussing as needed.Running EOD reports, and preform end of day closing procedures (counting cash, locking up etc)Education Requirements :
High school diploma / CertificateContinuing Wine EducationQualifications and Preferred Skills :
Must be over 21 yearsMinimum 2 years prior experience in wine service experience in an upscale or luxury dining facility.Possess extensive wine knowledgeEffective communication & written skillsMature judgment and professionalism in handling all mattersWorking Conditions :
Standing & walking 100% within the interior of the RestaurantMay lift up to 50 pounds regularlyNo personal phone use while on the clockAn Automated Decision System (ADS) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits :
The candidate’s ability to perform the tasks in the available job role.The candidate's self-rated skill proficiency.The candidate’s fit for this job posting.The use of AI technology, which may be considered an ADS, is used to converse with candidates, screen based on the position’s criteria, and schedule interviews. The candidate may request an alternative selection process or accommodation if desired by emailing the employer directly using the email listed on the careers site.