Nordic Speaking Customer Service for Finance industry

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment is excited to announce an outstanding opportunity for a Nordic Speaking Customer Service Representative within the finance industry. We specialize in connecting talented individuals with top employers in sectors such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our dedicated recruitment process guarantees the perfect match between candidates and employers, ensuring a fulfilling career experience. We are looking for an individual who possesses excellent communication skills in Nordic languages and has a passion for providing exceptional customer service. This role is essential for ensuring customer satisfaction and support within the finance sector, where your language skills and customer engagement expertise will contribute significantly to the success of our client's operations. If you are eager to advance your career in an international and dynamic environment, we invite you to apply for this position and embark on a journey that can lead you to your dream job abroad.

Responsibilities

• Provide exceptional customer service and support in Nordic languages for clients in the finance industry.
• Assist customers with inquiries regarding financial products and services via phone, email, or chat.
• Resolve customer issues efficiently and accurately while maintaining a high level of professionalism.
• Document customer interactions and feedback in the company's CRM system for analysis and reporting purposes.
• Collaborate with other departments to ensure seamless communication and service delivery to clients.
• Conduct follow-up communications with customers to ensure their issues are resolved and satisfaction is achieved.
• Stay updated on industry trends, financial products, and services to provide informed assistance.