Nordic Speaking Customer Service for Telecommunications industry

Nordic Speaking Customer Service Representative

Are you a Nordic speaker looking to take your career to the next level in the vibrant telecommunications industry? Patrique Mercier Recruitment, the leading agency that specializes in connecting candidates with job opportunities in their native language globally, is currently seeking a dedicated and enthusiastic Nordic Speaking Customer Service Representative. Our agency focuses on diverse sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on our meticulous recruitment process which helps pair the best candidates with the right employers. In this role, you will play a pivotal part in delivering outstanding customer service and support within the telecommunications field, ensuring our clients receive timely and effective assistance. By joining our team, you will not only contribute to our clients' success but also embark on a fulfilling career journey that could take you abroad. If you have a passion for helping others and possess the skills we are looking for, we invite you to apply and explore the exciting opportunities available through Patrique Mercier Recruitment, a project owned by The House of Mercier.

Responsibilities

• Provide exceptional customer service to Nordic speaking clients in the telecommunications sector.
• Assist customers with inquiries regarding services, billing, and technical support.
• Resolve customer issues in a timely and efficient manner, ensuring high levels of satisfaction.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Collaborate with other departments to ensure customer needs are met effectively.
• Stay updated on product knowledge and industry trends to better assist clients.
• Generate and compile reports on customer feedback and service performance for management.