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Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Ches Smith - State Farm AgentAthens, GA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Bonus based on performance
  • Training & development

ROLE DESCRIPTION :

As a Customer Service Representative with Ches Smith State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Our Agency has been in Athens for 25 years. We are looking for team members who want to help our existing policyholders prepare and recover from the unexpected. If you're looking for a team that values integrity, customer care, and community connection, we'd love to welcome you!

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.

    • QUALIFICATIONS :

  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
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    Representative State • Athens, GA, US

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