Dispatcher II
The Wyoming Department of Transportation (WYDOT) is an agency committed to providing a safe, high-quality, and efficient transportation system for the State of Wyoming. We are currently seeking a full-time Dispatcher II for the Wyoming Highway Patrol (WHP) Dispatch Program located in Cheyenne, Wyoming.
This position offers a :
- Culture of public service and a commitment to work / life balance
- Health, Dental, and Vision Insurance
- State Retirement plan and additional savings opportunities (deferred compensation)
- Paid vacation, sick leave, and holidays
The Wyoming Highway Patrol dispatchers require excellent interpersonal skills, good memory retention, and the ability to calmly and accurately process information under pressure. Work involves rotating shifts, weekends, and holidays. This position works with minimal supervision and is responsible for dispatching law enforcement officers with the Wyoming Highway Patrol utilizing a two-way radio system and extensive computer operation.
The Wyoming Highway Patrol are leaders and partners in public safety, ensuring a safer tomorrow. At the Wyoming Highway Patrol, we're committed to making a difference while serving with compassion and professionalism.
Responsibilities include :
Dispatching law enforcement and other emergency services personnel to specific locations via telephone and two-way radio network.Monitoring the status of field units, assigning additional resources as requested or required, and reaching appropriate and independent decisions from detailed and complex information.Dispatching the Game and Fish, Brand Inspectors, Bureau of Land Management, the Wyoming Livestock Board, the Division of Criminal Investigation, State Park Rangers, the U.S. Forest Service, and the Wyoming Outfitter Board.Possessing advanced knowledge of policy, procedures, and equipment operations and must have the ability to relate this knowledge to dispatchers and others.Providing support and guidance to less-experienced dispatchers in the absence of a supervisor.Participating in classroom training, one-on-one training, and in-service training to provide the foundation for new dispatchers.Acquiring 20 hours of POST-certified training every two years to maintain state-required POST certification.Preferences include :
Candidates with two or more years of Wyoming Highway Patrol dispatch experience.Candidates with approved public safety dispatch certification.Candidates with good communication and people skills.Candidates with attention to detail, good memory retention, familiarity with computers, and strong typing ability.Knowledge of :
Officer safety procedures and protocol.Wyoming's highway system, geography, topography, city, county, and state multi-jurisdictional boundaries, and the computerized mapping system.The course of action required for managing hazardous material incidents concerning the response and relay of information for man-made and natural disasters. Interpret information from the Chemical Transportation Center and hazardous material guides.Minimum qualifications include :
0-2 years of progressive work experience (typically in Dispatch) with acquired knowledge at the level of a Highway Patrol Dispatcher I.Associate's Degree OREducation & Experience Substitution : 2-4 years of progressive work experience (typically in Dispatch) with acquired knowledge at the level of a Highway Patrol Dispatcher I.Physical working conditions include :
Applicants must be able to work shifts, holidays, and weekends.Applicants must be physically able to hear and record messages transmitted over radio, telephone, or similar devices.Notes :
FLSA : Non-ExemptWHP Communications will be reviewing applications needed to fill positions during the duration of the job posting. Applicants chosen to move forward in the selection process will be contacted by WHP Communications.Applicants must not have driving privileges suspended within 3 years of the test date.Applicants will be subject to a thorough background investigation, including a credit check, psychological, polygraph, medical, and drug testing.Applicants must pass an FBI fingerprint check and must not have any felony convictions or indictments.Applicants must not have used marijuana within one (1) year of the test date.Applicants must not have used any other controlled substance within three (3) years of the test date.Must be a US Citizen.The Wyoming Department of Transportation & Wyoming Highway Patrol are Drug-Free Workplaces.E-Verify : WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.