VP of Product

About Portless

Portless is redefining global fulfillment for fast-growing DTC brands. We enable merchants to ship direct-from-factory with Amazon-level speed, reliability, and transparency—without the traditional complexity of cross-border logistics. Our customers are some of the most innovative consumer brands in the world, and they expect a world-class experience across onboarding, integrations, fulfillment, tracking, exceptions, and support.

As VP of Product, you will own the end-to-end customer journey and build the digital and operational engines that power Portless’s next stage of hypergrowth.

The Opportunity

We are looking for a strategic yet deeply operational product leader who thrives in the messy reality of complex, real-world systems. You will :

• Unify product, data, operations, engineering, and customer success into a cohesive roadmap.
• Build a user experience that feels inevitable to fast-growing eCommerce brands : intuitive onboarding, seamless integrations, proactive visibility, and flawless fulfillment.
• Bring clarity, structure, and scale to a hybrid business where digital interfaces, warehouse operations, global carriers, and internal teams all must work in lockstep.

If you love translating ambiguity into elegant systems — and have experience with tech-enabled logistics (e.g., rideshare, food / grocery delivery, freight, last-mile, marketplace ops) — you will thrive here.

What You’ll Own

1. Product Strategy & Vision

2. Leadership & Cross-Functional Collaboration

3. Customer Experience & Merchant Success

4. Operational Excellence & Tooling

5. Data, Insights, and Quality

Who You Are

Must-Haves

Proven ability to build products that orchestrate humans + software + physical world processes.

Nice-to-Haves

What Success Looks Like in 12 Months

Why Join Portless?

You’ll be defining the future of global eCommerce logistics—creating a magical experience for brands that want Amazon-level fulfillment without the Amazon-level constraints. This role sits at the intersection of software, logistics, data, and world-class customer service. If you want to build a category-defining product in a company growing explosively, Portless is the place.