Surgery Scheduler

Job Description

Job Description

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives.

Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum.

For more information, visit www.eyecare-partners.com.

The Surgery Scheduler must schedule office based and hospital procedures consistent with the patient's diagnosis and procedure request.

REQUIREMENTS

• This position requires utilization of clinical knowledge to schedule appropriate procedures / surgeries per provider's orders.
• It also requires excellent customer service skills with patients, employees, and the public.
• The Surgery Coordinator must be able to respond to both written and oral correspondence regarding scheduling changes / cancellations in a timely, accurate manner.
• Individual must be organized, and be able to manage demanding workload with accuracy.

DUTIES AND RESPONSIBILITIES :

• Schedules office- and hospital-based medical procedures for patients with appropriate provider and time / location slot, utilizing appropriate scheduling code.
• Schedules diagnostic and imaging tests to be completed at PMG.
• Schedules office- and hospital-based medical procedures, tests and imaging ensuring available time is utilized to maximum efficiency.
• Interfaces with appropriate vendor staff to ensure all necessary equipment will be on site for office- and hospital-based procedures, including scheduling with contracted anesthesia groups.
• Interfaces with appropriate hospital staff to ensure a cohesive working relationship in providing patient care serves.
• Enters notes / special instructions needed for scheduling in the Electronic Medical Record (EMR).
• Effectively utilizes clinical knowledge when determining if appointment is consistent with the diagnosis / indications indicated by the provider.
• Completes accurate documentation of informed consent with patients for procedures and surgeries as needed.
• Provides accurate, detailed information to patients regarding test preparations, time of patients' scheduled arrival, and any other directional information needed;

takes appropriate action in responding to questions from patients.

• Confirms patients' insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties as needed.
• Ensures patients have proper medical clearance and pre-surgical testing as needed.
• Completes pre-procedure phone calls and confirms appointment times with patients via telephone.
• Ensures completion of assessment for advance directive, including DNR when applicable.
• Reviews discharge instructions with patients and ensures proper follow-up appointments are scheduled at the time the procedure is scheduled.
• Performs all aspects of patient care in an environment that organizes patient safety and reduces the likelihood of medical / health care errors.
• Assists other members of the department as needed.
• Other duties as assigned.

We offer health / dental / vision insurance, employer-paid life insurance, Paid Time Off (PTO), employer-matched 401k, paid maternity leave, generous employee purchase program, family purchase events, certification reimbursements, a leadership team that knows everyone by name and loves to promote from within, and a whole lot more!

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity / affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.