Clinical Support Specialist

A company is looking for a Clinical Support Specialist for the Pacific Region.

Key Responsibilities

Serve as the main point-of-contact for patients during their treatment and recovery process

Provide timely assistance via phone, chat, or email to resolve administrative, medication, or service management issues

Collaborate with medical and behavioral health clinicians to support telehealth care delivery

Required Qualifications

1-2 years of related experience in a medical or healthcare setting

Medical experience is required (e.g., Medical Assistant, Pharmacy Tech)

Bilingual in Spanish is preferable but not required

Experience in a high-volume contact center or care delivery environment

Comfortable with various computer technologies and software platforms