Population Management Support Coordinator (Bilingual)

Job Summary :

Identify, track and contact patients for the purpose of achieving out reach program goals and achievements associated with improving the quality of care. Maintain records, statistics and data bases associated with local, regional program goals and regulatory requirements. Under the direction of and in collaboration with other healthcare professionals assist patients in identifying and using resources that improve quality of care.

Essential Responsibilities :

• Under direct supervision, track patient populations to obtain statistical information related to specific program goals associated with health care management and assure that patient records are updated.

Obtain from patients health care information, record data, maintain care management data bases and generate reports relating to specific care management programs.

Using established measures and criteria to identify patients within specific care programs.

Under direct supervision and using established formats, develops letters, forms and other media required to educate and retrieve information from patients associated with specific care programs.

Notify enrolled members in care management and health care classes and track attendance.

Distribute educational materials.

Contact patients by phone and correspondence in following up patient compliance with medication use, physician visits and reinforcing self care management skills.

Support Physicians by generating annual screening, utilization, compliance and other reports associated with care management and program performance.

Under direct supervision uses data bases and reports to ensure patient conformity to specific care programs and regulatory compliance

Acts as a liaison between patient community and other Kaiser resources.

Makes recommendations for Patient referrals when necessitated by non-compliance to treatment regimens or otherwise necessitated to achieve program or regulatory compliance.

Perform other related duties as may be assigned.

Basic Qualifications :

Experience

Education

License, Certification, Registration

Additional Requirements :

Preferred Qualifications :

Notes :

Primary Location : California,Los Angeles,1515 N. Vermont Medical Offices

Scheduled Weekly Hours : 1

Shift : Day

Workdays : Mon, Tue, Wed, Thu, Fri, Sat, Sun

Working Hours Start : 07 : 30 AM

Working Hours End : 06 : 30 PM

Job Schedule : Call-in / On-Call

Job Type : Standard

Worker Location : Onsite

Employee Status : Regular

Employee Group / Union Affiliation : B01|SEIU|Local 399

Job Level : Individual Contributor

Department : Sunset-Vermont MOB - Population Management - 0806

Pay Range : $31.18 - $33.42 / hour

Travel : Yes, 20 % of the Time

On-site : Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment :