Talent.com
Mobile Device Deployment & Support Analyst
Mobile Device Deployment & Support AnalystCompunnel Inc. • Boston, MA, United States
Mobile Device Deployment & Support Analyst

Mobile Device Deployment & Support Analyst

Compunnel Inc. • Boston, MA, United States
5 days ago
Job type
  • Full-time
Job description

Title : Mobile Device Deployment & Support Analyst

Duration : 12 / 2025 – 06 / 30 / 2026

Hours : 1000 hours

Location : Greater Boston area

Possibility for Extension : Yes, based on project requirements

Work Location : Across (Boston region) – requires travel for device deployment & support

Purpose and Scope

  • We are seeking a highly motivated and flexible Mobile Device Deployment and Support Analyst to coordinate and support the smooth, large-scale rollout of new enterprise tablets (primarily iOS / Apple) to end users across the organization.
  • This role is critical to ensure all operational staff are successfully equipped and trained on their new mobile devices. This role requires the ability to work independently when required, across the system, while functioning as a key member of the deployment team.
  • The Client is one of the largest public transit systems in the United States, operating across a broad geographic area in the greater Boston region. Our service area includes subway, bus, commuter rail, and ferry operations, which rely heavily on robust and reliable communications for daily operation and public safety.
  • This role will require the ability to travel throughout the system for physical inventory or other needs.

DAILY DUTIES / RESPONSIBILITIES :

  • Assist with large-scale rollout of new iOS (Apple) and Android tablets to end-users across department.
  • Support device configuration & deployment through Microsoft Intune MDM.
  • Manage initial setup, including Verizon Wireless eSIM activation and cellular configuration.
  • Ensure successful end-user login using Active Directory (A / D) credentials and setup of two-factor authentication.
  • Serve as T1 / T2 support for device, application, and connectivity issues.
  • Provide on-site support, training, and user guidance during rollout.
  • Create and deliver user-friendly guides and training materials.
  • Troubleshoot issues related to mobile device connectivity, Wi-Fi, cellular data, and app access.
  • Assist in collecting and analyzing cellular and Wi-Fi coverage data to identify gaps.
  • Maintain accurate documentation of assets, deployment progress, and device assignments.
  • REQUIRED SKILLS (Ranked) :

  • Experience with mobile device deployment (iOS / Apple + Android) at scale
  • Strong hands-on experience with Microsoft Intune MDM
  • Knowledge of cellular activation / eSIM, VZW provisioning
  • Active Directory login + two-factor authentication setup
  • T1 / T2 end-user technical support experience
  • Troubleshooting Wi-Fi, cellular, and mobile connectivity
  • Ability to travel throughout system
  • PREFERRED SKILLS (Ranked) :

  • Experience in public-sector, transit, or large operational environments
  • Previous experience training end-users
  • Experience creating user documentation
  • Familiarity with Wi-Fi / cellular coverage analysis tools
  • Strong communication and customer service skills
  • Create a job alert for this search

    Analyst • Boston, MA, United States

    Related jobs
    FNMA Claims Recovery & Loss Analysis Analyst

    FNMA Claims Recovery & Loss Analysis Analyst

    Massachusetts Staffing • Boston, MA, US
    Full-time
    Loss Claim Recovery Analysis Analyst.Come join our amazing team and work remote from home! The Loss Claim Recovery Analysis Analyst is responsible for performing financial reconciliation on all liq...Show more
    Last updated: 6 days ago • Promoted
    Lead Customer Support Analyst

    Lead Customer Support Analyst

    VirtualVocations • Dorchester, Massachusetts, United States
    Full-time
    A company is looking for a Lead Customer Support Operations Analyst.Key Responsibilities Oversee a team of Customer Support Operations Analysts, providing coaching and performance management Coo...Show more
    Last updated: 2 days ago • Promoted
    Resets Remodel Senior Lead

    Resets Remodel Senior Lead

    Spar Group • Brockton, MA, US
    Full-time
    Are you ready to lead remodel projects across the Midwest and northeast? SPAR, a leader in retail construction and merchandising, is hiring Resets Remodel Senior Leads to join our dynamic overnight...Show more
    Last updated: 30+ days ago • Promoted
    Exposure Management NACP Lead Analyst

    Exposure Management NACP Lead Analyst

    Beazley Group • Boston, MA, United States
    Full-time
    Exposure Management, General Management.Exposure Management Property Risks Lead.Property Underwriting and Claims Operations (UCO), IT. North America Commercial Property (NACP).Analysts for Catastrop...Show more
    Last updated: 30+ days ago • Promoted
    Desktop Support Technician

    Desktop Support Technician

    TEKsystems • Andover, MA, United States
    Full-time
    Position Summary The Desktop Support Team Lead will oversee a team of helpdesk and desktop support technicians, serving as the primary escalation point for technical issues and managing scheduling ...Show more
    Last updated: 8 days ago • Promoted
    CLM Analyst

    CLM Analyst

    Diverse Lynx • Boston, MA, United States
    Full-time
    As an Analyst, your core responsibilities will revolve around the following : .Platform Expertise : You will diagnose, troubleshoot, and implement advanced configurations within various CLM platforms,...Show more
    Last updated: 17 days ago • Promoted
    Mobile Device Deployment and Support Analyst

    Mobile Device Deployment and Support Analyst

    The Judge Group • Boston, MA, United States
    Full-time
    Job Title : Mobile Device Deployment and Support Analyst.Duration : 07+ Months (Possibility of extension).We are seeking a highly motivated and flexible Mobile Device Deployment and Support Analyst t...Show more
    Last updated: 6 days ago • Promoted
    Senior Analyst, Energy Storage Cells and Systems

    Senior Analyst, Energy Storage Cells and Systems

    General Motors • Boston, MA, United States
    Full-time
    At General Motors, our product teams are redefining mobility.Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt.We're ...Show more
    Last updated: 18 days ago • Promoted
    Epicor Finance Systems Analyst

    Epicor Finance Systems Analyst

    UFP Technologies, Inc. • Newburyport, MA, United States
    Full-time
    UFP Technologies is a designer and custom manufacturer of comprehensive solutions for medical devices, sterile packaging, and other highly engineered custom products. UFP is an important link in the...Show more
    Last updated: 30+ days ago • Promoted
    Home Equity Processor / Analyst

    Home Equity Processor / Analyst

    Rockland Trust • Middleboro, MA, US
    Full-time
    We are seeking a skilled and customer-focused Processor Analyst to join our Home Equity and Consumer Lending team.This role supports a critical stage of the lending process managing the pipeline f...Show more
    Last updated: 6 days ago • Promoted
    FP & A Analyst (Teradyne, N. Reading MA)

    FP & A Analyst (Teradyne, N. Reading MA)

    Teradyne • North Reading, MA, United States
    Full-time
    We are the global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures y...Show more
    Last updated: 12 days ago • Promoted
    Mobile Device Deployment and Support Analyst

    Mobile Device Deployment and Support Analyst

    Trillium Staffing • Boston, MA, United States
    Full-time
    Trillium Professional is now seeking a Mobile Device Deployment and Support Analyst in Boston, MA! This is an onsite position. We are seeking a highly motivated and flexible Mobile Device Deployment...Show more
    Last updated: 6 days ago • Promoted
    Solutions Analyst

    Solutions Analyst

    BlackBear Corporate • Boston, MA, United States
    Full-time +1
    This position is responsible for assisting customers with their evaluation of our TWAIN SDK series and version control series products. Our customers include IBM, Lockheed Martin, Intel, Siemens, HP...Show more
    Last updated: 30+ days ago • Promoted
    Analyst - Digital Optimization eComm (FL, MA, NY, OH)

    Analyst - Digital Optimization eComm (FL, MA, NY, OH)

    Chico's FAS • Hingham, MA, United States
    Full-time
    With approximately 1,300 boutiques and outlets throughout the U.From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professiona...Show more
    Last updated: 6 days ago • Promoted
    Analyst V Solutions Delivery - Transportation / Distribution

    Analyst V Solutions Delivery - Transportation / Distribution

    Peapod Digital Labs • Quincy, MA, United States
    Full-time
    USA-MA-Quincy-1385 Hancock Street.Distribution & Transportation (5118920).Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U. Food Lion, Giant Food, The GIANT Co...Show more
    Last updated: 2 days ago • Promoted
    Mobile Device Deployment and Support Analyst

    Mobile Device Deployment and Support Analyst

    Kforce • Boston, MA, United States
    Full-time
    Kforce has a client located in Boston, MA that is in need of a Mobile Device Deployment and Support Analyst.Assist with rollout of iOS and Android tablets across the public transportation system.Co...Show more
    Last updated: 6 days ago • Promoted
    System Support Associate

    System Support Associate

    Kelmar • Wakefield, MA, United States
    Full-time
    The System Support Associate is a client-facing position whose primary responsibility is to support clients using Kelmar's KAPS unclaimed property management system. The System Support Associate wil...Show more
    Last updated: 30+ days ago • Promoted
    100% Remote Contract / / Senior Market Data Analyst deep expertise in Bloomberg, FactSet, and Refinitiv (Reuters)

    100% Remote Contract / / Senior Market Data Analyst deep expertise in Bloomberg, FactSet, and Refinitiv (Reuters)

    Yoh, A Day & Zimmermann Company • Brockton, MA, United States
    Remote
    Full-time
    Please send current resumes directly to rekhuram.Remote Contract / / Senior Market Data Analyst deep expertise in Bloomberg, FactSet, and Refinitiv (Reuters). Working EST hours (Client is looking for...Show more
    Last updated: 8 days ago • Promoted