Supervisor Investigation (Healthcare FWA Team)

Supervisor Investigation (Healthcare FWA Team)

Job Locations US-Remote ID 2025-17014 Category Fraud, Waste, and Abuse Position Type Full-Time

Overview : The Investigation Supervisor has the responsibility for leading client work aligned to Fraud, Waste and Abuse through a team of Investigators and support staff. This role provides front-line supervisory support to investigative staff and clients for the purposes of FWA detection and prevention. This may include investigating suspected incidents of fraud, waste, or abuse.

Responsibilities :

• Team Management :
• Supervises the work of Investigators and / or support staff aligned to suspected incidents of fraud, waste or abuse.
• Hire, develop, coach, lead and retain top-tier talent, with a focus on building and improving a team and culture that is able to assist in employing best in class practices to support and drive high levels of internal and external customer satisfaction.
• Motivate team members through effective training and coaching to improve quality and accuracy.
• Contribute to discussions related to hiring, progressive discipline, and terminations. Ensure team members are meeting required metrics.
• Conduct frequent performance evaluations with each team member.
• Client Management :
• Ensures compliance with customer contracts.
• Serves as a main liaison to customers.
• Develops and conducts investigation-related training.
• Supports legal proceedings as needed, including testifying in court or working with law enforcement personnel to prepare cases for civil or criminal actions.
• Negotiates settlement agreements to resolve disputes.
• Maintains current knowledge of relevant laws, regulations and standards
• Participates in special projects as required.

Qualifications :

Skills and Abilities :

Job Demands :

Mental Requirements :

Physical Requirements and Working Conditions :

Base compensation ranges from $95,000 to $125,000. Specific...

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities