Restaurant Regional Managermandarin required
DASHAN INCFlushing, NY, US30+ days ago
Job type
- Full-time
Job descriptionA genuine passion for the food & beverage industry and a long-term commitment to growing within the restaurant business. Minimum 2 years of experience managing multiple locations in a Chinese cuisine chain or American fast-casual brand; strong understanding of multi-unit operations and SOP systems. Proven leadership in team development, staff motivation, P&L management, and operational problem-solving. Proficient in using operational analysis tools such as Google Sheets, POS systems, and labor scheduling platforms; strong data sensitivity and logical thinking. Bilingual fluency in English and Mandarin is required. Familiarity with local market dynamics in New York City neighborhoods such as Flushing, Brooklyn, and Manhattan is highly preferred. Must have legal work authorization and be able to report taxes. 2SOP Google SheetPOS
Job Description
Job Description
Job Responsibilities
- Take full responsibility for the day-to-day operations of all stores within your assigned region, ensuring service quality, revenue growth, cost control, and profit targets are met.
- Lead and coach store managers to implement corporate SOPs, promoting operational consistency and service excellence across all locations.
- Support the opening of new storesincluding site evaluation, staffing plans, and pre-opening trainingto accelerate regional growth and brand replication.
- Coordinate with HQ departments including Brand / Marketing, Finance, and HR to align resources, execute initiatives, and resolve cross-functional issues efficiently.
- Manage emergency scenarios such as employee disputes, health & safety incidents, or PR crises, and take ownership of handling escalated customer complaints with structured resolutions.
Qualifications
l SOP
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