Food & Beverage Director of Service Experience

Position Overview :

Vineyards Country Club is seeking an accomplished and member-focused Food & Beverage Director of Service Experience to oversee service operations across both of our dining outlets – the Pub dining restaurant and our Banquet outlet. Reporting directly to the Director of Food & Beverage, this leader will manage outlet managers and their teams to ensure that every dining interaction delivers excellence, consistency, and warmth. The ideal candidate will thrive in creating memorable experiences, engaging with members daily, and ensuring that service standards consistently reflect the Club’s culture of hospitality.

Key Responsibilities :

Leadership & Management :

• Oversee and mentor the outlet managers in both the Pub dining restaurant and the Banquet outlet.
• Provide guidance, training, and accountability to ensure teams deliver professional, attentive, and engaging service.
• Foster a positive and collaborative work environment that supports service excellence and employee retention.

Member Engagement & Satisfaction :

Operational Excellence :

Event & Dining Support :

Qualifications :

Benefits :

About Vineyards Country Club :

Located in the heart of beautiful Naples, Florida, Vineyards Country Club is a private, non-equity club open to both residents and non-residents of the community. Founded in 1988, the Club is family-owned with a rich history and long-standing Naples reputation built with integrity, compassion and dedication to the complete Club experience. We are a drug-free workplace. Candidate must pass both a background check and drug screen. Vineyards Country Club is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, marital status, disability status, protected veteran status or any other characteristic protected by law.