Community Navigator

POSITION SUMMARY

The Community Navigator will work in the community to help individuals, families, groups and communities develop their capacity and access to resources, including health insurance, food, housing, and quality care and health information. This position will directly assist families with electronic applications for AHCCCS (Health-e-Arizona PLUS), SNAP (formerly Food Stamps) and make referrals to other community resources. The Community Navigator will also be responsible for assisting people understand, apply and enroll for health coverage through the Marketplace. They will facilitate health education, screenings and or workshops to initiate behavior change for families and individuals. The Community Navigator serves as an information source for Keogh constituents and performs community outreach to increase Keogh’s effectiveness in addressing access to health care.

MINIMUM QUALIFICATIONS AND COMPETENCIES

1. Speaks, reads and writes English and Spanish fluently and is able to easily transition between the two languages

2. Minimum of 2+ years of working in healthcare setting, or experience in a related field or area.

3. Knowledge of local population demographics, assets and needs

4. Knowledge of health insurance programs such as Medicaid, KidsCare and the Marketplace.

5. Requires the ability to travel to multiple locations.

6. Demonstrates ability to carefully set priorities, meet deadlines, and schedule time efficiently.

7. Ability to accurately type and effectively operate a computer and use a variety of common software programs including Microsoft Office.

8. Ability to follow-up and follow-through with strong attention to detail.

9. Ability to work well and maintain professionalism under occasional times of stress and pressure.

10. Demonstrates ability to follow oral and written instructions.

11. Demonstrates ability to work with other people through a cooperative effort.

12. Possesses strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, external partners, stakeholders and the community.

KNOWLEDGE, EDUCATION AND SKILLS PREFERRED :

1. Bachelor’s Degree or equivalent training, education or experience in Community Outreach, Healthcare, Insurance enrollment or social work.

2. Teaching and or training experience.

REQUIRED CERTIFICATION / LICENSING :

1. Current Valid Driver’s license and current automobile insurance.

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