Talent.com
Seasonal Support Lead Part Time

Seasonal Support Lead Part Time

Five BelowGreensboro, NC, US
1 day ago
Job type
  • Part-time
Job description

Support Lead

At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What Does The Support Lead Do?

Under the leadership of the Store Manager / Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to "Wow the Customer", assist with front end operations, cash management, cleanliness, safety, and driving sales.

How Do They Do It?

As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team.

Wow the Customer : Put the customer first and make a difference in people's lives

Unleash Passion : Check your ego at the door and do what you say you will do

Hold the Penny Hostage : Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible : Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career : Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Attributes :

  • Customer Service
  • Organization
  • Productivity
  • Ability to multi-task
  • Follows Direction
  • Professionalism
  • Trainer / Developer / Motivator
  • Communication
  • Sales Driver / Goal Oriented

Responsibilities :

  • Ensures all associates and managers are Wowing the Customer through personal contact with customers
  • Responsible for achieving CSAT score goals provided by the District Manager
  • Responsible for leading Front End Operations
  • Training the staff on the High Fives of Customer Service
  • Ensures that each guest has a fast, friendly, checkout
  • Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
  • Responsible for opening and closing store procedures
  • Assists with Front End Operations
  • Responsible for performing SM duties in their absence
  • Assists in supervising all Associates
  • Assists in training all Associates
  • Assists in coaching all Associates
  • Assists in developing all Associates
  • Reviews all corporate communications and reacts accordingly
  • Partners with supervisors or corporate office regarding store issues
  • Drives store sales and controls expenses
  • Assists payroll process and ensures payroll is within budget
  • Assists in merchandising procedures
  • Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP)
  • Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
  • Authorizes register functions including post voids, returns and discounts
  • Complies with Human Resources policies and procedures
  • Assists in receiving and stocking procedures
  • Unloads merchandise from trucks
  • Checks in shipments
  • Stages merchandise for the sales floor
  • Packs out merchandise
  • Assists front end and queue merchandising
  • Assists in driving Key Metrics : Sales, ADS, CSAT Scores, and Expense Control
  • Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room
  • This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

  • Frequently operate cash register
  • Frequently move merchandise weighing up to 25 lbs and places / removes merchandise up to a height of 5-10 feet
  • Frequently ascend / descend ladders in order to retrieve and put away stock
  • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
  • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
  • Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
  • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
  • Must be able to remain in a stationary, upright position for 80% of the time
  • Qualifications :

  • High School Graduate or equivalent.
  • College experience preferred
  • Minimum 1 year of management experience
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure
  • Create a job alert for this search

    Seasonal • Greensboro, NC, US

    Related jobs
    • Promoted
    • New!
    Deliver with Uber on your schedule

    Deliver with Uber on your schedule

    Uber eatsYanceyville, NC, US
    Full-time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show moreLast updated: 6 hours ago
    • Promoted
    Direct Support Professional (Full-time and Part-time, 2nd, 3rd Shifts, Floater & Weekend Positions A

    Direct Support Professional (Full-time and Part-time, 2nd, 3rd Shifts, Floater & Weekend Positions A

    Ralph Scott LifeservicesBurlington, NC, US
    Full-time +1
    The Direct Support Professional (DSP) at Ralph Scott Lifeservices cares for individuals experiencing intellectual and\or developmental disabilities or illnesses. As a DSP you will provide assistance...Show moreLast updated: 15 days ago
    • Promoted
    • New!
    Travel Speech Language Pathologist (SLP) - $1,864 per week in Yanceyville, NC

    Travel Speech Language Pathologist (SLP) - $1,864 per week in Yanceyville, NC

    AlliedTravelCareersYanceyville, NC, US
    Full-time
    AlliedTravelCareers is working with OneStaff Medical to find a qualified Speech Language Pathologist (SLP) in Yanceyville, North Carolina, 27379!. An independently-owned, nationally-recognized and a...Show moreLast updated: 9 hours ago
    • Promoted
    Home Health Occupational Therapist - $61+ per visit

    Home Health Occupational Therapist - $61+ per visit

    BAYADA Home Health CareYanceyville, NC, United States
    Full-time
    BAYADA Home Health Care is seeking a Home Health Occupational Therapist for a job in Yanceyville, North Carolina.Job Description & Requirements. This office services adult and geriatric patients on ...Show moreLast updated: 30+ days ago
    • Promoted
    Direct Support Professional - Part Time

    Direct Support Professional - Part Time

    OE Enterprises, Inc.Burlington, NC, US
    Part-time
    Our Occupational Training Specialists are dedicated to supporting disabled adults in our production facility and the community. With excellent communication skills, flexibility, and a passion for te...Show moreLast updated: 15 days ago
    • Promoted
    Seasonal Store Support Teammate (Part Time)

    Seasonal Store Support Teammate (Part Time)

    BuckleMebane, NC, US
    Part-time
    Seasonal Store Support Teammate (Part Time).The Store Support Teammate is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests...Show moreLast updated: 8 days ago
    • Promoted
    • New!
    RN Leader Wanted : No Nights. No Weekends. Total Autonomy.

    RN Leader Wanted : No Nights. No Weekends. Total Autonomy.

    Southern Health PartnersProspect Hill, NC, US
    Full-time
    Take the Lead in Patient Care — FT RN Medical Team Administrator.Hour Day Shifts | 7 : 00 AM – 7 : 30 PM |.Leadership Role | Sign-On + Retention Bonuses | Low Burnout | Real Impact.Step Into a Role Whe...Show moreLast updated: 6 hours ago
    • Promoted
    • New!
    Travel Speech Language Pathologist (SLP) - $1,740 per week in Yanceyville, NC

    Travel Speech Language Pathologist (SLP) - $1,740 per week in Yanceyville, NC

    AlliedTravelCareersYanceyville, NC, US
    Full-time
    AlliedTravelCareers is working with Core Medical Group to find a qualified Speech Language Pathologist (SLP) in Yanceyville, North Carolina, 27379!. Client in NC seeking Speech Therapist : LTC / SNF.We...Show moreLast updated: 9 hours ago
    • Promoted
    Asset Protection Lead - Full Time

    Asset Protection Lead - Full Time

    Belk, Inc. & Belk eCommerce LLCGreensboro, NC, US
    Full-time
    The non exempt Store Asset Protection Lead is responsible for assisting the Store Manager and / or Store Asset Protection Manager with the Asset Protection and shortage control programs in their ass...Show moreLast updated: 30+ days ago
    • Promoted
    Support Lead Part Time

    Support Lead Part Time

    Five BelowGreensboro, NC, US
    Part-time
    At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...Show moreLast updated: 30+ days ago
    • Promoted
    Seasoal Support Lead Part Time

    Seasoal Support Lead Part Time

    Five BelowGreensboro, NC, US
    Part-time
    At Five Below our growth is a result of the people who embrace our purpose : We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi...Show moreLast updated: 1 day ago
    • Promoted
    Seasonal Tax Expert - Local

    Seasonal Tax Expert - Local

    IntuitStokesdale, NC, US
    Full-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United States on a ...Show moreLast updated: 24 days ago
    • Promoted
    Seasonal Beauty Advisor - Sephora

    Seasonal Beauty Advisor - Sephora

    Kohl'sKernersville, NC, US
    Full-time
    As Beauty Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach and ensure an excellent overall client exp...Show moreLast updated: 13 days ago
    • Promoted
    • New!
    LPN Life, Reimagined

    LPN Life, Reimagined

    Southern Health PartnersCedar Grove, NC, US
    Full-time
    Full-Time LPN | 3x12s + Every Other Weekend.Person County Jail – Roxboro, NC.Up to $32 / hr + Weekend Shift Differential. Find Purpose in a Different Kind of Care.Tired of the hospital hustle or long-...Show moreLast updated: 6 hours ago
    • Promoted
    Wound Care and Skin Health Team Lead, RN

    Wound Care and Skin Health Team Lead, RN

    Siler City CenterSiler City, NC, US
    Full-time
    FULL-TIME RN WOUND CARE NURSE / SOME ON-CALL RESPONSIBILITIES .At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional serv...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Retail Merchandising Team Lead

    Retail Merchandising Team Lead

    SAS Retail ServicesColfax, NC, US
    Full-time
    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services...Show moreLast updated: 10 hours ago
    • Promoted
    • New!
    Flexible Schedule - Deliver with Uber Eats

    Flexible Schedule - Deliver with Uber Eats

    Uber eatsYanceyville, NC, US
    Full-time +1
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Show moreLast updated: 6 hours ago
    • Promoted
    Seasonal Tax Associate - Local

    Seasonal Tax Associate - Local

    IntuitStokesdale, NC, United States
    Full-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...Show moreLast updated: 26 days ago