AlkeGel Installation Technician
As an AlkeGel Installation Technician, you will play a crucial role in ensuring the successful deployment and application of AlkeGel products at customer sites. You will be responsible for training contractor installation teams, conducting on-site customer training sessions, and delivering technical presentations to ensure proper installation techniques and optimal product performance. Your responsibilities will include traveling to project sites, providing hands-on installation guidance, troubleshooting application challenges, and serving as the technical expert for AlkeGel installation best practices.
Responsibilities :
Contractor Training and Support :
- Conduct comprehensive installation training for contractor teams on AlkeGel application techniques
- Provide hands-on guidance and supervision during initial installations to ensure quality standards
- Develop and maintain relationships with contractor partners to support ongoing projects
- Assess contractor capabilities and certify teams for AlkeGel installations
Customer Training and Education :
Deliver on-site training sessions to customer personnel on AlkeGel product features and benefitsConduct technical presentations for customer teams, including engineers, facility managers, and maintenance staffProvide detailed instruction on proper handling, storage, and application proceduresAddress customer questions and concerns regarding installation processes and product performanceInstallation Oversight and Quality Assurance :
Travel to customer sites to oversee AlkeGel installations and ensure adherence to specificationsMonitor installation quality and provide real-time feedback and corrective guidanceDocument installation processes and maintain detailed project recordsTroubleshoot application challenges and implement solutions on-siteTechnical Expertise and Communication :
Serve as the primary technical resource for AlkeGel installation questions and issuesCollaborate with sales, engineering, and product development teams to address customer needsProvide feedback from the field to improve installation procedures and product performanceCreate and update installation guides, training materials, and technical documentationQualifications / Experience :
Associate's degree in a technical field or equivalent hands-on experience in industrial insulation, construction, or related tradesProven experience in insulation installation, specialty materials application, or technical field servicesStrong presentation and communication skills with ability to train diverse audiencesWillingness to travel extensively (up to 75%) to customer and contractor sitesValid driver's license and clean driving recordAbility to work in industrial environments and navigate construction sites safelyExperience with thermal insulation, coatings, or specialty chemical applications preferredProficiency with Microsoft Office and ability to create training materialsStrong problem-solving skills and ability to work independently in field environments