Resident CoordinatorUrby • Harrison, NJ, US
Resident Coordinator
Urby • Harrison, NJ, US
30+ days ago
Job type
- Full-time
Job descriptionPromote Urby events and local preferred vendors; always provide the best recommendations. Have a thorough and extensive knowledge of the area. Encourage residents to leave Google reviews about their positive experience (receive micro bonuses throughout the year if you're mentioned by name in online reviews!). Assist residents with troubleshooting work orders and submission of work orders and coordinator "permission to enter" with maintenance teams for access to units when necessary. Ensure emergency maintenance protocols are observed when applicable. Maintain safety and security of the building – always follow proper procedures for visitors, contractors, food deliveries, vendors, etc. Coordinate incoming residents on day of move-in Direct and set up elevator for movers Complete move-in inspections Assist with new resident orientation Help residents with lockout issues, such as reprogramming key fobs after verifying lease details, charging door batteries, and remote unlocking. Assist delivery vendors to load and unload packages onto / from delivery vehicles. Sign for, scan, log, sort, and store incoming packages – organization is key! Notify residents for packages when they are ready for pickup Assist with garage parking management Reprogramming garage access cards Updating resident vehicle information Assist with garage and system audits Communication is key for resident satisfaction! Ensure that important information is relayed to the management office as well as the rest of the RC team. Always ensure privacy and confidentiality for all residents. Respond appropriately to resident complaints by using your best judgement. Be timely and effective with service recovery gestures to ensure resident satisfaction. Prepare and send a shift report which includes any important information / incidents for PM managers and maintenance to address. Review shift report at beginning of shift. Promote teamwork and quality service by being a reliable team employee. Communicating with other employees to remain up to date on building and resident happenings. Ensure through and effective communications and coordination with other departments throughout shift. Communicate feedback and ideas with the property management team to keep improving resident experience. Strong interpersonal and communication skills Ability to communicate in English clearly and pleasantly in person, in writing, and by telephone Ability to problem solve and think on your feet Guest-service oriented; prior work experience in guest services, front desk, or related professional area Adherence to uniform, grooming and personal hygiene standards and expectations Frequently standing up behind the desk and in lobby area Carrying or lifting items weighing up to 30 pounds Ability to operate various property management and operating systems Generous PTO policy + EOY rollover 10 paid company holidays Paid parental leave 401k + company match Discounted employee rent program Free parking + pre-tax commuter benefits Monthly spot bonus programs Employee referral incentive Discounts at all in-house cafes Gym + pool access at any of our Urby locations 80% employer sponsored Cigna medical, dental, vision plans HSA + FSA with up to $2,000 company match Mental health support available through Ginger Social work environment with fast paced start-up energy Company outings including a beach party day! Complimentary snacks and monthly team lunches Casual but cool dress code Networking events Cross-training programs Tuition reimbursement
Job Description
Job Description
You are the face of Urby! From the moment new prospects and residents see you at the welcome desk or package room, they'll feel welcome and know they're in good hands. The RC team promotes our brand by exemplifying outstanding customer service at every interaction.
Our ideal candidate is an optimistic team player, who is comfortable working in a fast paced environment. This position provides various opportunities for career growth and development.
Hourly rate : $22 / hr
Responsibilities
Hospitality
- Welcome residents and new prospects 'home sweet home' by greeting them in a cheerful and genuine way.
- Oversee the lobby + café areas to ensure brand standards are consistently being met
- Rearrange books / game pieces when they are moved
- Wipe down tables + remove garbage left over from guests a
- Adjust / fluff chairs, pillows, etc.
- Help walk-in guests with obtaining basic leasing information regarding prices, unit availability, and making appointment as necessary.
Resident Engagement
Packages + Deliveries
Communication
Attributes
Employee Benefits
Time away
More than just your salary
Health + Wellness
Culture
Growth + Development
Due to high application volume, we will only reach out if we're moving forward with your application.
Create a job alert for this search
Resident Coordinator • Harrison, NJ, US
Related jobs
The Resident Services Coordinator plays a critical role in supporting the Resident Services Manager by assisting in the management and delivery of resident services programs.This position will work...Show more
A key part of this is our on-site housing coordinator, who manages the day-to-day operations of our employee housing complex.
We’re looking for a detail-oriented professional with excellent cu...Show more
We are looking for a dedicated Regional Administrator to join our team in the Eatontown, New Jersey area.In this role, you will provide comprehensive administrative support to district leaders, ens...Show more
The Wilner Group has partnered with a growing land solutions firm for infrastructure projects nationwide and is looking to add a.
We are looking for someone who has five or more years of experience ...Show more
Something Extraordinary Every Day™.As our Retail Coordinator, you will support the Retail team with new boutique and restaurant openings, and provide support services to existing brands and r...Show more
About Discovery Management Group.Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle custom...Show more
Now Hiring : Door Installation Scheduler at Precision Garage Door Service.Schedule : Full-Time, Monday-Friday, In office | Department : Customer Service.
Are you organized, detail-oriented, and thrive ...Show more
Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country.Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fair...Show more
The Advancement Coordinator will provide vital administrative and operational support to the Advancement team, ensuring smooth execution of both Development and Communications activities.This role ...Show more
Therapy Technician / Care Coordinator.Spear Physical and Occupational Therapy is seeking a qualified, passionate Therapy Technician / Care Coordinator to join the team at our Rye location in Westcheste...Show more
CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources ...Show more
Project Management & Design Team.SBP Homes is seeking a highly organized, detail-driven Luxury Residential Project Coordinator to support our project managers and interior design team across al...Show more
Queens Centers for Progress is seeking to hire a Floating Residential Supervisor / QIDP to oversee the day-to-day operations of the organization’s OPWDD-regulated residences for persons with in...Show more
Project Management & Design Team.SBP Homes is seeking a highly organized, detail-driven Luxury Residential Project Coordinator to support our project managers and interior design team across all ph...Show more
Do you have a passion for engaging and empowering youth through structured activities and fun? Do you enjoy being a part of a team that delivers service and support to some of the city's most v...Show more
EqualAccess is partnering with a long-standing, mission-driven property management company specializing in affordable housing across New York City.
Our client has decades of experience managing a di...Show more
A large, multi-specialty surgical group in Westchester is seeking a.This position will be fully onsite, Monday through Friday, 9am - 5pm.
Our client is seeking candidates who have experience with Pr...Show more
The Director of Home Care Coordinators provides strategic and operational leadership for client services within our Licensed Home Care Services Agency (LHCSA) in New York.This role oversees client ...Show more
Resident Services Coordinator
Housing Authority Of Elizabeth • Elizabeth, NJ, US
Full-time
Last updated: 30+ days ago • Promoted
Housing Coordinator
Wavecrest Management • New York, NY, US
Full-time
Last updated: 30+ days ago • Promoted
Regional Administrator
Robert Half • Eatontown, NJ, US
Full-time
Last updated: 6 days ago • Promoted
Title Coordinator
The Wilner Group • New Brunswick, NJ, US
Full-time
Last updated: 30+ days ago • Promoted
Retail Coordinator
Belmont Park Village • Elmont, NY, US
Full-time
Last updated: 7 days ago • Promoted
Resident Care Coordinator
Mattison Crossing • Freehold, NJ, US
Full-time
Last updated: 9 hours ago • Promoted • New!
Schedule Coordinator
Precision Garage Door of North Jersey • Pompton Plains, NJ, US
Full-time
Last updated: 30+ days ago • Promoted
Resident Coordinator
Fairstead ESC LLC • New York, NY, US
Full-time
Last updated: 30+ days ago • Promoted
Advancement Coordinator
City Relief • Clifton, NJ, US
Full-time
Last updated: 21 days ago • Promoted
Therapy Technician / Care Coordinator - Westchester (Rye)
Spear Physical and Occupational Therapy • Westchester County, NY, US
Full-time
Last updated: 14 days ago • Promoted
Recreation Coordinator, Evergreen Family Residences
CAMBA • Bronx, NY, US
Full-time +1
Quick Apply
Last updated: 2 days ago
Luxury Residential Project Coordinator - Design & Construction
SBP HOMES • Stamford, CT, US
Full-time
Last updated: 30+ days ago • Promoted
Floating Residential Supervisor
Queens Centers for Progress • Jamaica, NY, US
Full-time
Last updated: 30+ days ago • Promoted
Luxury Residential Project Coordinator – Design & Construction
SBP HOMES • Stamford, CT, United States
Full-time
Last updated: 30+ days ago • Promoted
Recreation Coordinator
Little Flower Children and Family Services of New York • South Richmond Hill, NY, US
Full-time +1
Last updated: 30+ days ago • Promoted
Leasing Coordinator
EqualAccess • New York, NY, US
Full-time
Last updated: 30+ days ago • Promoted
Credentialing Coordinator
Vanguard Staffing • White Plains, NY, US
Permanent
Last updated: 30+ days ago • Promoted
Director of Home Care Coordinators
Xtreme Care • Bayside, NY, US
Full-time
Last updated: 1 day ago • Promoted