General Summary
Store Associates provide friendly service to customers shopping in-store and those engaging through omni-channel services.
They assess the customer’s needs and provide assistance by executing the company’s customer service model, always putting the customer first.
Store Associates will perform salesfloor and warehouse functions throughout the store including assisting customers, placing merchandise, completing on-line and in-store transactions customer transactions, processing incoming shipment, regular cleaning and maintenance.
Store Associates must demonstrate behaviors that align with the company values of Accountability, Collaboration, Humility and Passion.
Store Associates are brand ambassadors and responsible for the end-to-end experience, from online to store. Store Associates must comply with all policies and procedures.
Reports to : Store Manager and / or Co-Manager
Essential Duties and Responsibilities :
Customer Service Greets every customer with a helpful and friendly approach, reading customer cues and matching their needs with your service level.
Share the benefits of the DSW Loyalty program, answer questions regarding merchandise and complete the purchase through either in store sale or digital order.
Cashwrap Complete customer transactions while following DSW’s policies and procedures. Responsible for accuracy in counting money and providing change.
Communicates pricing information from receipt. Operates a calculator and enters data via the register keyboard.
- Store Operations Maintains a neat, clean and safe environment for our internal and external customers. This includes but is not limited to clearing trash from the aisles, cashwrap, and stockroom, returning shoes back to where they belong according to DSW standards, cleaning the associate breakroom and public restrooms, vacuuming, cleaning mirrors and front walkways along with any other housekeeping items deemed necessary.
- Merchandising Receives inbound freight, prepares and places merchandise on the sales floor per DSW standards, completes markdowns, maintains clearance standards and organizes and maintains the stockroom.
- Fulfillment Completes all functions of the fulfillment process including locating items, inspecting condition of product, packaging and label placement ensuring readiness for pick up / delivery.
- Asset Protection Follows all asset protection policies and procedures.
- Personal Development Actively participates in daily team meetings and ongoing training. Is open to and responsive to coaching and feedback.
- Other Duties Performs other duties as assigned by the management team.
Required Skills :
- Professional, friendly and respectful
- Customer service skills
- Ability to move with tempo to meet time bound expectations
- Good written and verbal communication skills
- Proficient in use of technology to successfully engage in customer interactions (. Tablet / Register, Calculator, Register Keyboard)
- Must have the ability to spend up to 100% of working time standing or walking around the store
- Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis
Experience :
- No previous retail experience required
- Some High School Education
Preferred Qualifications
- Minimum of 1 year of retail experience as Cashier, Retail Floor Generalist, or Store Receiver is preferred
Full-Time Store Associate
As a Store Associate, you’ll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. Participate in taking store inventory counts according to guidelines and monitoring inventory for accuracy. Collaborate with team members and communicate c...
DSW Store Associate Part-Time
Store Associates will perform salesfloor and warehouse functions throughout the store including assisting customers, placing merchandise, completing on-line and in-store transactions customer transactions, processing incoming shipment, regular cleaning and maintenance. Store Associates provide frien...
Part Time Store Associate
Gordon Food Service Store, the retail division of Gordon Food Service, offers the fast pace of retail in an environment that lets you balance your life and foster development for future growth. Our 170+ stores are the primary supplier for many small food service operators, families, non-profit organ...
DSW Store Supervisor Part-Time
Provides feedback to the Store Manager on associate performance and communicates associate relations issues to Store Manager for follow up. The Store Supervisor partners with the management team to understand daily/weekly/monthly store priorities. Store Supervisors participate in monitoring associat...
Retail Store Tailor Part Time
RETAIL STORE TAILOR—ALTERATIONS. If you want to make a difference, be part of a great team and grow, this position might be a perfect fit. RETAIL STORE TAILOR-ALTERATIONS. The highly motivated, customer-friendly retail store tailor-alterations we seek should have these qualifications:. ...
Part Time Sales Associate Caste Village
Promote career growth by working with store management in the opening, closing and operating of a retail store. GNC is looking for dynamic sales associates that not only “Live Well” as a lifestyle, but have the desire to share that passion with others. If that describes you, then join the high energ...
Part-time Retail Sales Associate
You will be eligible to participate in the Retail Store Hourly Non-Management Incentive - a program measured on Store-level Metrics; paid in accordance with the Incentive Plan terms and conditions. Sets weekly ads, including price changes, and any associated updates to store signage. The above state...
Part Time Sales Associate Oak Park Plaza
Promote career growth by working with store management in the opening, closing and operating of a retail store. GNC is looking for dynamic sales associates that not only “Live Well” as a lifestyle, but have the desire to share that passion with others. If that describes you, then join the high energ...
Retail Stocking Team Lead - Part-Time
Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes ...
Retail Sales Associate (Part-Time)
Position Responsibilities Provides WOW! Customer Service Ensures assigned store tasks are completed in a timely manner on assigned shift Operates cash registers and follows established cash handling procedures Follows company policies and loss prevention procedures Maintains a safe working environme...