Referral Coordinator

Overview

The Referral Coordinator is responsible for all referrals for the medical offices in the market. Process patient referrals for the practices in the market. Facilitates orders outside to outside facilities. Coordinate scheduling of office visits for the referred patient. Assist patient with finding resources that accept the various insurances. Obtains pre-authorization from payers. Calls insurance companies to get medications approved that may have been denied due to formulary changes.

Responsibilities

• Process patient referral
• Facilitates orders outside to outside facilities
• Answers telephones in a prompt and courteous manner
• Coordinate scheduling of office visits for the referred patient
• Assist patient with finding resources that accept the various insurances
• Obtains pre-authorization from payers
• Calls insurance companies to get medications approved that may have been denied due to formulary changes
• Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner
• Manage, copy, and review medical records to ensure accuracy

Qualifications

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