Remote Czech Customer Advisor (relocation package)

Czech Customer Agent

Looking for a role where your love for Czech language and helping others plays a major factor? Become now a Czech Customer Agent! Work in Greece remotely or on-site, enjoy flexible hours and thrive in a fast-paced environment. Help the team achieve its goals and be a part of a company that's redefining customer service! Apply today and let us guide you through it.

Your Role :

Managing of incoming calls

Identify and access customers' needs to achieve satisfaction

Build relations of trust through open and interactive communication

Provide accurate, valid, and complete information by using the methods / tools

Keep records of customer interaction, process customer accounts and file documents

Follow communication procedures, guidelines, and policies

Who We Are Looking For :

EU holder.

Native or near to native Czech language (C1-C2).

Very good command of English language (B2).

Good MS Office skills.

Strong phone contact handling skills and active listening.

Excellent communication and presentation skills.

Customer orientation and ability to adapt / respond to different types of characters

Ability to multi-task, prioritize, and manage time effectively.

What's for you?

• Competitive remuneration package.
• 14 salaries per year.
• Extra bonus depending on the performance appraisal.
• Health care benefits and numerous other discounts.
• Relocation cost (for candidates outside Greece).

Why relocate?

Living in Greece? It's a total vibe. Picture this : affordable living, chill work-life balance, and an amazing office view! Life here moves at its own pace, with bussin food and strong community feels that make every day feel like a mini vacation. Plus, if you're into culture, you're in for an epic mix of ancient history and modern living. Ready to make the move? Don't wait, hit that #applynow and start living your best life!