Job Description
Job Description
Benefits :
- Competitive salary
- Employee discounts
- Opportunity for advancement
Warehouse Supervisor Assistant
Location : In-person (Ontario, CA)
Job Type : Full-time
About PetPals Group Inc.
PetPals is a family-run business with over 20 years of experience crafting eco-conscious, long-lasting cat furniture. Rooted in generations of feline devotion, we design products that meet the needs of cats while enhancing the aesthetics of modern living spaces.
Our team shares a deep passion for creating cozy sanctuaries that reflect both pet and owners purr-sonality. More than pet lovers, we are a collaborative group that values kindness, operational excellence, and continuous improvement. If you are seeking a workplace where your contributions matter, you will feel right at home here.
What Youll Do
As our Warehouse Supervisor Assistant, youll support the day-to-day operations of our Ontario warehouse, helping ensure inventory accuracy, efficient order fulfillment, and a safe, organized workspace. You will work closely with the Warehouse Supervisor to maintain smooth logistics and uphold high standards of quality and timeliness.
Order Processing & Fulfillment
Process daily orders through ShipStation, FedEx, and UPSCoordinate and prepare LTL shipments via FedEx bulk logisticsCreate and apply shipping labels for outgoing orders and replacement partsPackage and stage orders for pickup or deliveryShipping & Receiving
Receive, inspect, and verify incoming shipments against packing listsDocument and report any discrepancies or damaged goodsOrganize and shelve inbound inventory according to SKU and categoryMaintain accurate receiving logs and update inventory systemsInventory Management
Perform weekly inventory audits and alert for overstock or low-stock SKUsMaintain and update inventory logs, including Replacement File and R-Parts trackingAssist with cycle counts and physical inventory reconciliationMonitor supply levels (e.g., packing materials) and report restocking needsWarehouse Operations
Support warehouse layout optimization and product organizationAssist with pallet handling and forklift operation (if certified)Maintain cleanliness and organization of warehouse zonesEnsure proper labeling and signage for storage areasSafety & Compliance
Follow all safety protocols and use PPE as requiredConduct routine safety checks and report hazards or violationsAssist in training team members on safe handling and equipment useSupport emergency preparedness and incident reporting proceduresTeam Collaboration & Support
Communicate effectively with Warehouse Supervisor and team membersHelp delegate tasks and monitor workflow during peak periodsContribute to continuous improvement initiatives for warehouse efficiencyRequired Qualifications
1+ year experience in warehouse operations or logisticsFamiliarity with ShipStation, UPS, and FedEx platformsProficiency in Microsoft Excel and basic data entryAbility to lift to 50 lbs and stand for extended periodsStrong organizational skills and attention to detailDependable, punctual, and team-orientedBasic understanding of warehouse safety protocols; OSHA 10 or 30 certification preferredApplication Questions
Do you have experience with warehouse operations or order fulfillment?Are you proficient in Microsoft Excel?Are you certified to operate a forklift (or open to certification)?Have you completed OSHA 10 or OSHA 30 safety training?Benefits
Benefits become available after completion of the probation period and / or work anniversary, depending on the benefit type.
Paid Federal HolidaysPaid Sick LeavePaid VacationHealth Insurance401(k) Retirement PlanEmployee discounts on pet productsHands-on training and growth opportunitiesWork Environment & Expectations
This is a hands-on, in-person role at our Ontario, CA facility. Were seeking someone dependable, safety-conscious, and eager to grow with us. The top priorities for this position are improving organization and efficiency and closely monitoring inventory to prevent out-of-stock and overstock situations. Consistent attendance, physical stamina, and a proactive attitude are essential for success in this role.
Ready to Join Us?
Love pets and thrive in a fast-paced warehouse environment? Apply today and become a valued member of the PetPals family!