Wireless Customer Support Associate - Immediately Hiring

Opportunities Don’t Wait : Become Nova’s Wireless Customer Support Associate!

At Nova Management Team, we craft campaigns that make businesses feel seen, heard, and supported. Our expert crew in Fort Myers specializes in personalized strategies that boost engagement and expand reach. Whether it’s helping a small business owner reconnect their Wi-Fi or guiding a team through a telecom upgrade, we align every move with a specific vision. The result? Targeted solutions that increase visibility, attract quality leads, and fuel sustainable growth.

Now picture this : a business owner’s Wi-Fi is down and their stress level is somewhere between “mild panic” and “full meltdown”. You step in, calm the storm, and solve the issue like a telecom wizard. That’s the magic we need from Wireless Customer Support Associate - where you’ll help deliver wireless support that actually works. This is a commission-based role - because solving problems should pay well. If you’ve got great empathy and a calming energy, we want you here immediately!

What Keeps Wireless Customer Support Associates Busy

• Provide customer-facing support for AT&T wireless and broadband services.
• Assist business clients with troubleshooting, upgrades, and service questions.
• Recommend telecom solutions that solve problems and boost performance.
• Document customer interactions and resolutions with precision.
• Collaborate with sales teams to identify upsell opportunities.
• Stay current on AT&T products and support protocols.
• Handle escalations with grace and grit.
• Represent the Nova Management Team with empathy and efficiency.