TRANSIT COORDINATOR

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Summary

Coordinate the daily activities of transit operations including all fixed routes, on-call, and employee transit services while operating multi-passenger vehicles as needed to support transit operations throughout the season.

Primary Job Duties

• Monitor daily operations to ensure employee and contractor compliance with safety, courtesy, and reliability standards.
• Track and organize driver logs, reports, and key performance metrics.
• Assist in driver training on safety, defensive driving, customer service, reporting, policies, and conflict resolution.
• Provide field and dispatch coordination, offering real-time guidance on rider volume, weather, and road conditions.
• Support accident and emergency response, ensuring safety and assisting with incident documentation with the Risk Manager.
• Oversee transit routes, schedules, and equipment; investigate issues and recommend improvements.
• Collaborate with Sustainability and Marketing teams to communicate accurate service info, including routes, schedule changes, delays, and respond to public inquiries.
• Implement contingency plans for weather, route changes, equipment issues, and staffing shortages.

Secondary Job Duties

Employee Expectations

Supervision

Employee Benefits - Seasonal

Required Qualifications

Preferred Qualifications

Work Environment

Physical & Mental Demands

Special Requirements And Additional Information

EEO Statement

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