Customer Service Coordinator

Job Description

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.

Job Description :

The Customer Service Representative (CSR) will report to the Program Manager and Operations Manager and receive guidance or direction from the client’s or HQ’s Transportation Management Team. The CSR will provide exceptional customer service to our client’s employees, respond to all employee’s transportation requests / queries, and monitor transportation services for shuttle and tram programs.

• Note
• This position requires the ability to stand outside for prolonged periods of time - up to 8 hours or more per day.

This is a split shift, so we’re looking to hire either one full-time employee or two part-time candidates.

Duties and Responsibilities :

Skills Required and Physical Demands :

Education and Qualifications :

Hard requirements :

Preferred requirements :

We Offer

Physical Health

Financial Health

Emotional Health

Personal Development

WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.