Service Engineer (Low - Medium Voltage Electrical Equipment)

POSITION DESCRIPTION :

Service Engineer (Travel)

LOCATION : Portland, OR

Portland, OR

OVERVIEW :

Our client, a prominent provider of power management solutions for critical business applications, serves a diverse customer base spanning transaction processing, finance, IT services, and semiconductor manufacturing industries.

Renowned for its innovative and high-performance products, our client ensures maximum uptime for vital equipment such as computers, servers, routers, and communication systems.

With a focus on industrial excellence, our client experiences sustained growth, boasting a loyal Fortune 100 clientele and expanding customer portfolio.

To support this growth, our client seeks Customer Service Engineers to join their dynamic team.

PRIMARY DUTIES :

In this role, responsibilities include :

• Conducting startup, commissioning, service, and preventive maintenance on our client's equipment, including static transfer switches, power distribution units, and remote power panels.
• Providing on-site customer support as well as assistance via email and phone.
• Maintaining detailed service records in the company's system.
• Offering emergency response for critical incidents.
• Adhering to scheduled time slots for our client's 24 / 7 incident response hotline.

EXPERIENCE, SKILLS & EDUCATION :

• Essential experience in servicing electric power systems.
• Proficiency in electrical and electronic troubleshooting.
• Ability to interpret diagrams and schematics.
• Familiarity with programming printed circuit boards using PC-based software.
• Strong safety awareness and knowledge of electrical PPE.
• Preferred qualifications include an associate degree in an electrical field or relevant electronics / electrical training from military service.
• Clean driving record and US Citizenship or C1 Permanent Resident Alien status are required.

TRAINING AND TRAVEL :

• Training will take place at our client's headquarters in Aurora, Ohio.
• Field service assignments will involve travel to customer sites across the US and Canada.
• Weekend or holiday work may be required at times.

COMPENSATION & BENEFITS PACKAGE :

• Competitive salary with non-exempt status.
• Comprehensive group health, vision, and dental benefits.
• Generous 401k match and ample paid time off.
• Streamlined travel expense processing.

Our client is an equal opportunity employer.

Why work with us at Power Careers as opposed to other firms?

The biggest value we bring to you as a potential candidate is our ACCESS to employers, our ABILITY to technically vet skill set matches and our EXPERTISE when considering your employment offer package.

By access, we mean the industry relationships we have cultivated with Presidents, Owners and Operations Executives across the country who reach out to us daily with their talent needs.

Here’s a rundown of advantages you gain by working with our firm.

• We are experts in this Niche. We know the equipment-makes, models and manufacturers. We know the electric power supply chain from generation, to transmission to distribution, storage and quality assessment.
• We have access to career opportunities that are not publicized and have longstanding relationships with companies across the United States.

This gives us the ability to make candidate recommendations to top level decision makers without waiting on cumbersome internal recruitment processes.

We keep your candidacy 100% confidential letting you have peace of mind that you can explore your options while currently employed.

At a minimum, connect with me on LinkedIn!

Savannah Wills, Recruitment Manager at Power Careers LLC

[email protected]

Worried about the security of your resume, email me directly!

I specifically recruit for and support mission critical power, electrical power, renewable energy, utility, electric and smart grid development, data center growth, digital and electrical infrastructure, construction, and the electric vehicle (EV) markets.

This includes industries in power generation, power distribution, power transmission, regional transmission organizations (RTOs), independent system operators (ISOs), electrical contracting, power quality, back-up power, packaged power, battery power, uninterruptible power supplies (UPS), power protection and controls, electrical testing, power equipment maintenance, acceptance testing, commissioning, solar energy, wind energy, hydro energy, tidal energy, and geothermal energy."