Property Manager
Provides onsite leadership during pre-leasing, initial occupancy, and early stabilization phases, ensuring compliance with all affordable housing program requirements to include LIHTC, Section 8 and other local / federal programs. Support multiple new construction projects, providing temporary leadership needs and implementing best practices for marketing, leasing, compliance and resident relations. Requires extensive knowledge of affordable housing regulations, strong organizational and leadership skills and the flexibility to adapt to varying community environments.
Experienced Property Manager professional with a proven track record in Tax Credit Lease-up operations, occupancy growth and resident retention across multiple communities.
Conduct applicant screenings, verify eligibility and ensure compliance with all affordable housing program requirements (e.g., LIHTC, HUD, HOME, Section 8).
Oversee and ensure accurate completion of all leasing documentation and file audits prior to move-in.
Manage daily operations including leasing, rent collection, resident relations, work order oversight, and vendor coordination
Ensure compliance with company policies, Fair Housing laws, and all applicable federal, state and local regulations.
Partner with construction and operations teams to facilitate unit turnovers, punch lists and move-in readiness.
Attracts, retains, coaches, motivates and leads a high-performance team; holds the team accountable for meeting all mission, quality, safety and other performance standards.
Oversees operations, marketing, financial management, and maintenance of the assigned property.
Continuously monitors the building, grounds, and surrounding areas to ensure that the community is safe, clean, and attractive; presents an exceptional impression for guests and prospective residents.
Develops the community's annual operating budget and maintenance plans; monitors expenses, revenues and financial metrics; makes recommendations and adjustments as appropriate to achieve financial and other performance targets.
Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
Implements and monitors compliance with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures among all community staff and addresses variances quickly to ensure consistent compliance.
Leads and directs sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate.
Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process.
Collects rents, monitors and manages delinquencies and collections, and maintains accurate records.
Implements and monitors safety protocols; sets a strong example and holds associates accountable for practicing a culture of safety.
Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social and educational activities and events.
Prepares, monitors, and distributes reports on a variety of operational and financial data.
Participates in and attends all required training sessions; ensures that all associates are fully trained and aware of job responsibilities.
Identifies succession candidates and implements career development plans for property level associates.
Supports all communities as assigned by management.
Other duties as assigned.
Supervisory Responsibilities :
Manages all property staff. Is responsible for the overall direction, coordination, and evaluation of the property and relevant business development initiatives. Carries out supervisory responsibilities in accordance with Enterprise Residential policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Essential Skills, Experience and Talents :
Total Rewards at Enterprise :
Property Manager • Washington, DC, US