As an AT&T Sales Representative, you will curate personalized digital experiences for each client. By mastering AT&T Fiber's offerings and listening deeply to each customer's requirements, the AT&T Sales Representative will build lasting trust and secure enrollments that deliver meaningful improvements to each of our customers’ lives and connectivity.
Why the AT&T Sales Representative Role Matters
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Think of our community as a crown, and you're setting each emerald in place. The AT&T Sales Representative’s careful work ensures every client shines in their own unique way, securely supported by the strong foundation of reliable fiber connectivity you provide.
Day-to-Day Duties of the AT&T Sales Representative
Launch structured outreach campaigns across residential and commercial territories using AT&T-approved digital engagement protocols.
Educate clients on AT&T Fiber service tiers, speed benefits, and pricing options to align with household and business connectivity goals.
Present customized service proposals and manage the full acquisition cycle—from lead qualification and contract execution to provisioning coordination and activation.
Maintain CRM accuracy by documenting pipeline movement, account status, and engagement milestones to support campaign tracking and performance forecasting.
Coordinate with internal teams to finalize onboarding documentation, provisioning readiness, and delivery benchmarks in alignment with AT&T Fiber activation standards.
Monitor territory metrics and surface actionable insights to refine outreach strategy, improve conversion rates, and support long-term client retention across all sectors
Sales Representative • Charlotte, NC, United States