Seasonal Pool Server
Job Summary
PRIMARY OBJECTIVE OF POSITION : To provide the utmost in attentive and efficient service. Maintain a positive attitude and ensure our guests feel welcome and comfortable.
RESPONSIBILITIES AND JOB DUTIES :
- Taking care of every guest as it pertains to food service.
- Knowledge of the sequence of service : Explanation of daily specials, wine order, food order, serve appetizer, serve entrée, check with guest periodically to ensure satisfaction, dessert and coffee service, presentation of check.
- Knowledge of wine and beverage service.
- Ability to up-sell and increase check averages.
- Remaining and being seen on the floor at all times.
- Abiding by hotel, and sanitation guidelines.
- Knowledge of hotel programs and promotions.
- Empowerment to take problems into own hands and resolve them.
- Able to anticipate guest’s needs.
- Must know your clientele name and recall their preferences.
- Efficiency and attention to detail, maintaining a keen sense of urgency at all times.
- Strong organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment
- Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills at all times.
- Ensure that all clientele are hotel guest or spa members.
- Assist in directing guest to lounge chairs.
- Refresh towels and clean pool area as needed.
- Perform periodic sweeps of pool and Jacuzzi are to ensure there are no foreign objects and / or insects ary Range : $17.
93 Requirement . PHYSICAL DEMANDS :
- High intensity and a stressful environment as it pertain to cover counts.
- Must be able to carry, lift, push and pull minimum of 25 pounds.
- Ability to remain on your feet for 6+ hoursSPECIAL SKILLS REQUIRED :
- Knowledge and identity of food items.
- Knowledge of wine, liquor and other beverage service.
- Ability to think fast, react fast, and resolves issues
- Empowerment to take problems into own hands and resolve CATION REQUIRED : High school diploma ERIENCE REQUIRED : 2+ years as a ENSES OR CERTIFICATES :
- Must be minimum age to serve alcohol.
- Ability to obtain any government required license or certificate.
- CPR Certification and / or First Aid Training required.
- Tips Training necessary, may be provided by the Hotel.
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