Head of DTC eCommerce - North America

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

Head of DTC eCommerce – North America

About the Role

We’re looking for an experienced regional eCommerce leader to help us accelerate our next phase of Direct-to-Consumer (DTC) and B2B eCommerce growth in North America.

As part of the Global DTC Commercial Team , you will own the regional P&L and lead the strategic and operational development of our online business across all brands and categories. You’ll report to the Global Head of Revenue for DTC (Switzerland) and work closely with the VP North America Region , driving collaboration across global, regional, and cross-functional teams.

This is a high-impact role at the center of our transformation : we’ve unified our platform and commercial functions into a single global DTC group and set an ambitious growth aspiration. You’ll play a pivotal role in turning this ambition into reality — building a best-in-class digital commerce experience and business engine for Logitech.

What You’ll Do

You will combine strategic leadership with operational excellence to deliver profitable growth. Your key responsibilities include :

Strategy & Planning

Define the annual and long-range DTC strategy and business plan across North and Latin America, aligned with global priorities.

Identify “Where to Play” (markets, categories, audiences) and “How to Win” (growth levers, demand generation, partnerships).

Set revenue, margin, and investment targets in partnership with Global Category and Finance teams.

Develop 3-year cross-category growth plans , including new business building blocks and operational scalability.

Integrate DTC seamlessly into the broader regional channel strategy alongside retail, distribution, and marketplaces.

Execution & Operations

Lead day-to-day commercial performance across multiple sites and channels, ensuring delivery of sales, profit, and customer satisfaction targets.

Partner with Marketing, Category, and Supply Chain to optimize the DTC growth mix — availability, assortment, pricing, media, and promotions.

Oversee performance marketing and traffic acquisition , ensuring regional alignment with global campaigns and KPIs (traffic, CVR, AOV, ROI).

Drive excellence in product launches , content, and customer journey, using analytics to improve performance continuously.

Manage the forecasting and demand planning process with regional and global stakeholders to ensure availability and efficient inventory allocation.

Leadership & Collaboration

Build, inspire, and develop a high-performing regional DTC team , including Sales Operations and Category Management.

Partner closely with your EMEA & AP counterparts to share best practices and streamline global operations.

Influence and collaborate effectively within a matrix environment , aligning stakeholders across multiple geographies and functions.

Lead quarterly business reviews and annual planning cycles for your region.

What You Bring

10–15 years of experience in eCommerce, digital sales, or category / vendor management in consumer goods or eRetail environments.

Proven success in P&L ownership , business planning, and delivering growth across multiple markets.

Strong commercial and analytical acumen , with the ability to turn insight into action.

Demonstrated experience working in matrixed, cross-regional organizations — influencing without authority and driving collaboration.

Deep understanding of performance marketing and the digital commerce funnel (traffic, conversion, retention).

Experience across North and Latin America ; knowledge of B2B and Education eCommerce is a plus.

Excellent communication and leadership skills; you thrive in fast-moving, entrepreneurial environments.

Languages : English required; Other languages are a plus.

Location & Travel

Remote – East Coast preferred (to align with European HQ).

Occasional travel to San José (CA) and Lausanne (Switzerland) HQs.

The Opportunity

This is a rare chance to shape the future of one of the world’s most recognized brands in digital commerce. You’ll help build a scalable, data-driven DTC model that connects millions of consumers directly with our products — and set new standards for excellence across the industry.

Our Culture

At Logitech, we believe in :

Be Open. Be Yourself. Stay Hungry and Humble. Collaborate. Challenge. Decide. Do.

These are the behaviors that shape our success — and the ones you’ll bring to life every day in this role.

Compensation :

This position offers an annual base salary typically between $ 168,000 and $ 262,000 . In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.

Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.

Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.

#LI-SN1

Across Logitech we empower collaboration and foster play. We help teams collaborate / learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.