Store Manager

Location : New York, NY

Employment Type : Full-Time (Exempt)

Expected Hours : 40 hours / week (Store open 11 : 00 AM – 7 : 00 PM, 6 days / week)

Join the Goldwin Community

We are seeking a passionate and experienced Store Manager to lead our New York flagship location. This is an exciting opportunity for a senior retail professional who is not only a skilled leader but also an outdoor enthusiast with a strong sense of style and customer service.

You will work directly with our global headquarters in Japan to grow the Goldwin brand and community in New York and across the U.S. Through sales performance, team development, and community engagement, you will play a key role in building the brand's presence and driving long-term success in the U.S. market.

About Goldwin

Goldwin is a Japanese premium sportswear brand offering refined technical products for people who work hard in the city and find freedom in the outdoors. Our products are minimalist, high-performance, and thoughtfully designed, drawing from over 70 years of craftsmanship, beginning as a small knitting factory in Toyama, Japan.

Rooted in a ski and outdoor heritage, Goldwin creates versatile, functional garments using advanced techniques and the highest-quality materials. Every piece embodies our commitment to balance : performance without excess, design without distraction.

Our Philosophy

Goldwin’s brand symbol is composed of three elements : dynamic energy, ski tracks, and the silhouette of mountains, representing our mission to craft beautiful, technical apparel that strengthens the bond between people and nature. We aim to support active, fulfilling lifestyles through purposeful design and deep respect for the outdoors.

Role Overview

As Store Manager , you will be responsible for the day-to-day operations of the New York store, ensuring exceptional customer service, team performance, visual merchandising, and operational efficiency. You will also be a key liaison with our Japanese HQ, providing insights and contributing to global brand strategy.

This role combines leadership, creativity, and business acumen, making it ideal for someone who thrives in a dynamic, cross-cultural environment and is passionate about building a community around a shared lifestyle.

Key Responsibilities

Leadership & Team Development

• Lead, mentor, and motivate a high-performing team.
• Recruit, onboard, and train new staff in line with brand values and operational excellence.
• Foster a collaborative and positive store culture rooted in respect, performance, and customer focus.

Customer Experience

Store Operations

Reporting & Communication

Community Engagement & Marketing

E-Commerce Support

Requirements

Preferred Qualifications

What We Offer

Interview Process

Interviews will include video calls with our team in Japan. Communication across time zones is an essential part of this role.