Excellent Deskside Support Technician Role || Greeley, CO 80634

Join to apply for the Excellent Deskside Support Technician Role || Greeley, CO 80634 at AppLab Systems, Inc

Job Title : Deskside Support Technician

Location : Greeley, CO 80634

Mode : Contract || Long Term

Job Description :

• Minimum 5 years of combined experience supporting Windows 10, Microsoft Office Suite, hardware troubleshooting, Macs, Networking, Microsoft Intune, MFDs, Mobile Device Management, Active Directory, Office 365, and MS Teams.
• Experience with Azure MFA, desktop imaging, and strong customer service skills.
• Hardware, OS, and software troubleshooting; ability to write business requirements, process flows, test scripts, and documentation.
• Strong analytical, problem-solving, and communication skills; ability to develop business cases and think creatively within constraints.
• Teamwork, influence, collaboration, and facilitation skills.
• Support for escalations, root cause analysis, ticket resolution within SLA, quality standards adherence, knowledge base management, training, and coaching.

Thanks and Regards,

Saurav Kumar

APPLAB Systems

Saurav.kumar@applabsystems.com

609-629-2048 Ext - 551

4365 Route 1 South, Suite 105, Princeton, NJ -08540

www.applabsystems.com

J-18808-Ljbffr