VP, Deposit Operations Manager

Join Texas Partners Bank : As a pioneering leader in financial services, Texas Partners Bank is dedicated to providing outstanding opportunities for professional growth in a supportive and innovative environment.

We believe in empowering our staff to excel in their roles and beyond, shaping the future of banking with every decision.

Role Overview : As the Director of Deposit Operations, you will play a pivotal role in managing and advancing the skills and careers of your team members.

This role calls for a strategic leader who can maintain operational excellence, ensure compliance, and drive continuous improvement.

Key Responsibilities :

Team Development : Lead and develop a skilled team, fostering a growth mindset and nurturing personal and professional development.

Hire team members when required. Regularly manage performance through quarterly reviews and frequent one-on-one discussions.

Operational Oversight : Manage a range of critical banking operations including transaction processing, fraud review, and regulatory compliance.

Oversee daily operations such as check processing and electronic transactions to ensure accuracy and efficiency.

• Training and Development : Proactively seek and implement training opportunities for team members, promoting knowledge expansion and cross-functional skills.
• Administrative Management : Oversee administrative tasks such as timecard approvals and manage staff attendance and leaves.
• Process Optimization : Constantly seek to improve processes, monitor key performance indicators (KPIs), and lead strategic planning in semiannual operations strategy meetings.
• Regulatory Compliance : Ensure compliance with all relevant laws and regulations, manage audits, and oversee the handling of legal documents and fraud claims.
• Day to Day Guidance and Oversight : Research and adjustments
• Collection drafts
• Balance daily check processing, Fed In-clearings, Outgoing cash letters, Incoming / Outgoing Returns, Process exception items, stops, non-post, NSF items, etc.
• Fraud suspect item review
• Fraud claims Check, ACH, Wires, Debit Card, Endorsement, etc.
• Reg E Claims, Debit Card & ACH
• Legal documents received-Subpoena, Garnishments, Levies, Freezes Bankruptcy, etc.
• Audits and examinations Internal and external
• Reports and maintenance review and oversight of maintenance performed by other departments for internal controls
• Manage deposit statements and notices to include statement messaging.
• Monitor all deposit operations emails and / or cases to ensure SLAs are met and an exceptional service experience.
• Review Insider OD Reports and ensure it is cleared that day.
• Monitor and maintain log of any director overdrafts.
• Monitor daily overdraft clients and ensure they are charged off per our policy / procedures.

Annual Responsibilities :

• Ensure the accuracy and compliance of the Record Retention policy, updating and presenting policy changes to the board annually.
• Coordinate with third-party processors for End of Year setups, ensuring all tax-related procedures are flawlessly executed.

What’s In It For You :

• Empowerment and Impact : Directly influence the operations and strategic direction of our bank.
• Career Development : Access to extensive professional development programs and leadership opportunities.
• Competitive Benefits : Excellent salary, bonus potential, and comprehensive benefits package, including health, dental, and vision insurance.
• Work-Life Balance : Flexible work arrangements to help you balance your personal and professional life.

Apply Now : Are you ready to lead with excellence and make a meaningful impact in the financial sector? We invite you to bring your expertise and innovative spirit to Texas Partners Bank.

Become a part of our team and help us redefine what's possible in banking!

Requirements

Bachelor’s degree in business, finance, accounting or related field and / or equivalent training and experience; with at least 5-8 years experience directly related to bank deposit operations and management.

Experience with Jack Henry operating platform system required.