Managed Services - Data and Analytics - Senior Manager

Senior Manager, Managed Data, Analytics & Insights

At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilize advanced analytics techniques to help clients optimize their operations and achieve their strategic goals.

In business intelligence at PwC, you will focus on leveraging data and analytics to provide strategic insights and drive informed decision-making for clients. You will develop and implement innovative solutions to optimize business performance and enhance competitive advantage.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognizing when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to :

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and / or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Managed Data, Analytics & Insights team you are expected to lead the creation and implementation of impactful learning initiatives. As a Senior Manager you are expected to guide the execution of our Infinite Learning Strategy, maintaining a customer-centric approach that supports PwC's goals and vision. You are responsible for building trust with multi-level teams and stakeholders through open and honest conversation, motivating and coaching teams to solve complex problems.

Responsibilities

Lead and manage customer relationships for Data & Analytics engagements

Collaborate with IT and business to transform insights into strategic opportunities

Guide a team of managers, data architects, and engineers

Drive business outcomes through analytics interventions

Develop and implement impactful learning initiatives

Maintain alignment with PwC's goals and vision

Foster trust through open and honest communication

Motivate and coach teams to solve complex problems

What You Must Have

Bachelor's Degree

12 years of experience

What Sets You Apart

Bachelor's Degree in Computer and Information Science, Information Technology preferred

10 years in data and analytics management

8 years leading data and analytics relationships

3-5 years with managed services organization

Broad experience with ITIL processes

Working with CxOs to drive business outcomes

Leading cloud scale development for data integration

Leading ideation and development of accelerators

PMP certification or scrum master