ServiceNow Solutions Architect

Job Description

Job Description

Salary : 110,000-185,000

SFI is searching for a ServiceNow Solution Architect who will lead the overall design and development of the ServiceNow platform. They will provide technical guidance and serve as an escalation point for the ServiceNow development team members. They will support customers and end-users to define their requirements based on the latest ServiceNow feature set. Additionally, they will work with Agile / SAFe software development experts to develop and implement technology capabilities which meaningfully improve the customers business outcomes.

Please note, this role offers a flexible work arrangement, primarily remote with the understanding that on-site presence may be required to support client needs.

Primary Responsibilities

• Receive complex input from product and business stakeholders, translate into requirements, and map them onto ServiceNow functionality.
• Design and implement process workflows, automations, procedures and technical standards.
• Design and implement ServiceNow tables, flow diagrams, and low code, in partnership with the product team and other stakeholders.
• Design, review, and modify ServiceNow patterns as needed.
• Invent and validate solutions, including algorithmic, to novel challenges.
• Guide the implementation, configuration, and maintenance of interfaces / integrations with third parties.
• Provide technical expertise and participate in implementing new ServiceNow functionality.
• Maintain a comprehensive view of the ServiceNow architecture at both a birds-eye and granular level.
• Clearly document ServiceNow architecture for use internally.
• Participate in Agile / SAFe development, e.g., assist with estimating effort and system complexity.
• Contribute to ServiceNow software releases through configuration tasks and feature delivery.

Qualifications

Additional Information

Other Information