Patient Intake Coordinator

Patient Intake Coordinator

Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a strong culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.

The Patient Intake Coordinator provides administrative support and ensures the patients' charts are in order in accordance with Medicare and company policies and procedures. Provides administrative support involved in the day to day facility processes including admitting, discharging, transferring, or assisting patients in obtaining transient dialysis treatments elsewhere as well as obtaining transportation services to patients' home or hospital.

Schedule

Full-time, five 8-hour shifts starting at 8am; Sundays off; no overnight shifts

Compensation

Pay range from $20-$25 per hour, depending on qualifications and experience

Benefits

Comprehensive medical, dental and vision benefits, Life and long-term care insurance provided at no additional expense to employee, Paid time off (PTO) including holidays, Extended Sick Bank (ESB) in addition to PTO paid time for doctor appointments, sickness or medical leave, Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent, Education reimbursement, Employee assistance program, Wellness program, Among others

Responsibilities

Initiates, maintains, and completes the medical record. Enters treatment information into the MIS. Assists in other data related needs which may include entering episodes of care, responding to requests for data from the Network or DCI request. Maintains accurate treatment statistics, including treatment dates, hospital dates, no-show information, and information on absences. Provides reports to the nurse manager or area operations director. May perform duties of receptionist including sorting and distributing mail, answering and routing phone calls, greeting and directing visitors, and other clerical duties. Communicates with referring hospitals about information required for pre-admission analysis by interdisciplinary team. Collects missing pre-admission information from hospital discharge planners and reviews it with clinic social worker and nurse manager. Obtains prospective new patients' insurance coverage information; faxes or scans and emails insurance information to corporate billers for verification. Promptly notifies social worker and nurse manager about insurance verification from corporate billers. Confirms with nurse manager or charge nurse a new patient's schedule and appointment time. When patients are accepted for admission, informs hospital personnel of the date of the first outpatient dialysis, what time a patient should arrive for consent review prior to the first treatment and the need for patients to have transportation to DCI pre-arranged for the first treatment. Assists other clerical support staff, as needed.

Qualifications

Excellent communication skills, Demonstrated clinical excellence, Desire to collaborate with care teams, Ability to problem solve

Education / Training : High school diploma or general education degree (GED) preferred. One to three months related experience and / or training; or equivalent combination of education and experience. Should have knowledge of Spreadsheet and Word Processing software.

DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.