Talent.com
Desktop Support Technician
Desktop Support TechnicianLeidos • San Diego, CA, US
Desktop Support Technician

Desktop Support Technician

Leidos • San Diego, CA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Description

More About the Role :

NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.

Leidos is seeking a Mid-level Desktop Support Technician to support a government site at Point Loma as one of the key members of the Field Services team. The candidate will be responsible for direct desk-side support to the customer, troubleshooting and repairing IT devices.

The work location for this position will be at a government site and will require the ability to :

  • Must be able to lift and carry 50 lbs. for up to a 100 feet at a time; must be able to lift 25 lbs. vertically using ladders.
  • Must be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time.
  • Must be able to utilize basic hand tools such as screwdrivers and wrenches while rack mounting active and passive equipment using small screws and brackets.
  • Must have normal color vision to identify different colors of wires and cables; must have correctable vision to 20 / 20 or better so you can see objects and information displayed in schematics, test equipment, and computer monitors; must have depth perception to be able to judge distance between objects to work safely on ladders and in confined spaces; must be able to use and read digital test equipment such as OTDR (optical time-domain reflectometer).
  • Must be able to drive personal or corporate vehicle (depending on availability) to different locations to work on projects and troubleshoot issues; valid state license required.

What You'll Get to Do :

  • Manage the resolution of customer tickets according to established Service Level Requirements (SLRs).
  • Work directly with VIP and executive-level customers to provide premier computer and network support.
  • Ensure proper ticket-handling according to guidelines set in place.
  • Properly troubleshoot and resolve user computer issues including hardware and software-related concerns.
  • Ensure customer related tasks are completed within the timeline set.
  • Troubleshoot and resolve local and networked Multi-Function Devices, printers, and other hardware components.
  • Assist other technicians in resolving complex issues.
  • Have core networking knowledge and experience to diagnose and resolve layer 1 network connection issues.
  • Troubleshooting and resolving Voice over Internet Protocol (VoIP) and Video Teleconference (VTC) issues.
  • Provide support to a 24 / 7 operation.
  • Overtime, Weekend 12-hour Shifts, and Some Holidays will be required periodically.
  • You'll Bring These Qualifications :

  • Must be a US Citizen and possess a DoD Secret Clearance.
  • HS diploma with 4+ years of prior relevant experience, additional related education or certifications may be considered in lieu of experience.
  • Valid DoD 8570 IAT Level II : Security+ or higher Certification.
  • Must demonstrate expertise in IT Enterprise Operations.
  • Excellent customer service skills.
  • Excellent oral and written communication skills.
  • These Qualifications Would be Nice to Have :

  • Organized and detail-oriented.
  • Strong leadership skills.
  • Self-motivated / self-directing.
  • Strong collaboration, prioritization, and adaptability skills required. Relationship building.
  • Ability to manage and prioritize own work, and that of their team.
  • Independent decision making.
  • Analytical thinking; thinking out of the box.
  • Ability to effectively communicate with all organizational levels (SME to Senior Management).
  • Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.).
  • Pay Range : $31.00 - $34.00 / hourly rate.

    NGEN

    If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

    Original Posting : November 24, 2025

    For U.S. Positions : While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

    Pay Range : Pay Range -

    The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

    About Leidos

    Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

    Pay and Benefits

    Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com / careers / pay -benefits.

    Securing Your Data

    Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

    If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

    Commitment to Non-Discrimination

    All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

    Create a job alert for this search

    Desktop Support Technician • San Diego, CA, US

    Related jobs
    Desktop Support Technician

    Desktop Support Technician

    Leidos • Encinitas, CA, US
    Full-time
    NGEN is the largest IT services program for the Navy.Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Mari...Show more
    Last updated: 30+ days ago • Promoted
    Network Support Technician

    Network Support Technician

    Conceras • San Diego, CA, US
    Full-time
    Quick Apply
    Network Support Technician Location : San Diego, CA Clearance Required : Active Top Secret Overview The Network Support Technician will provide network, desktop, and on-site technical support for the...Show more
    Last updated: 14 hours ago • New!
    Customs and Border Protection Officer - Experienced - Location incentives

    Customs and Border Protection Officer - Experienced - Location incentives

    U.S. Customs and Border Protection • Tecate, CA
    Full-time
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...Show more
    Last updated: 30+ days ago • Promoted
    General Surgery opening in beautiful Alpine, Texas

    General Surgery opening in beautiful Alpine, Texas

    Quorum Health • Alpine, US
    Part-time
    Big Bend Regional Medical Center is seeking a General Surgeon.This is an amazing opportunity offering high quality of life and high productivity potential. Open to part-time, prn / as needed, and shor...Show more
    Last updated: 30+ days ago • Promoted
    Amazon IT Support Technician

    Amazon IT Support Technician

    TradeJobsWorkforce • 92165 San Diego, CA, US
    Full-time
    We’re looking for a Amazon IT Support Technician to diagnose and resolve hardware, software, and network issues for employees. Ensure all safety and quality standards are met.Stay adaptable to meet ...Show more
    Last updated: 30+ days ago • Promoted
    IT Technician (Field)

    IT Technician (Field)

    Cal Tech Services • San Diego, California, United States
    Part-time
    We are seeking a knowledgeable IT Technician to join our team.As the IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performa...Show more
    Last updated: 30+ days ago • Promoted
    Customs and Border Protection Officer - Entry Level

    Customs and Border Protection Officer - Entry Level

    U.S. Customs and Border Protection • Tecate, CA, United States
    Full-time
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...Show more
    Last updated: 30+ days ago • Promoted
    IT Support Technician - SSD

    IT Support Technician - SSD

    Kaiser Permanente • San Diego, CA, United States
    Full-time
    The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of compu...Show more
    Last updated: 11 days ago • Promoted
    Corporate Helpdesk Technician

    Corporate Helpdesk Technician

    Innovative Defense Technologies • San Diego, CA, United States
    Full-time
    Background information : Innovative Defense Technologies (IDT), provider of cutting-edge cloud-based integration, automated testing and data analysis for complex, mission-critical systems in the US ...Show more
    Last updated: 18 hours ago • Promoted • New!
    Desktop Support Technician

    Desktop Support Technician

    Kros-Wise • San Diego, CA, USA
    Full-time
    Quick Apply
    Computer User Support Specialist.Tier I and II support for end-user systems within a secure Department of Defense environment. The specialist will assist in troubleshooting hardware, software, and n...Show more
    Last updated: 30+ days ago
    Desktop Support Specialist

    Desktop Support Specialist

    National University System • San Diego, CA, United States
    Part-time
    The Desktop Support Specialist provides technical support and troubleshooting for desktop / laptop hardware, software, and peripheral devices. Offers intermediate Information Technology (IT) end-user ...Show more
    Last updated: 8 days ago • Promoted
    IT Helpdesk Technician

    IT Helpdesk Technician

    San Diego Workforce Partnership • San Diego, CA, United States
    Full-time
    The San Diego Workforce Partnership is the leader for innovative workforce solutions in San Diego County.We fund and deliver job training programs that enable all job seekers to develop the skills ...Show more
    Last updated: 4 days ago • Promoted
    IT Access Control / Tier 1 Support Technician (Onsite)

    IT Access Control / Tier 1 Support Technician (Onsite)

    Yoh • San Diego, CA, United States
    Full-time
    Yoh has an exciting, contract-to-hire opportunity for an.The technician will play a key role in supporting both IT and physical access control operations, including badge management, system trouble...Show more
    Last updated: 3 days ago • Promoted
    Netflix IT Help Desk Technician

    Netflix IT Help Desk Technician

    TradeJobsWorkforce • 92116 San Diego, CA, US
    Full-time
    Bring your energy to the role of Netflix IT Help Desk Technician to assist with organizing, stocking, and general upkeep, support the preparation and delivery of goods or services, and adapt to shi...Show more
    Last updated: 30+ days ago • Promoted
    Customs and Border Protection Officer - Entry Level - Location incentives

    Customs and Border Protection Officer - Entry Level - Location incentives

    U.S. Customs and Border Protection • Tecate, CA
    Full-time
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...Show more
    Last updated: 30+ days ago • Promoted
    Desktop Support Analyst

    Desktop Support Analyst

    Viasat • Carlsbad, CA, United States
    Full-time
    At Viasat, we're on a mission to deliver connections with the capacity to change the world.For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries arou...Show more
    Last updated: 30+ days ago • Promoted
    Corporate Helpdesk Technician

    Corporate Helpdesk Technician

    Innovative Defense Technologies (IDT) • San Diego, CA, US
    Full-time
    Innovative Defense Technologies.IDT), provider of cutting-edge cloud-based integration, automated testing and data analysis for complex, mission-critical systems in the US Department of Defense (DO...Show more
    Last updated: 1 day ago
    Desktop Support Technician

    Desktop Support Technician

    Leidos Inc • San Diego, CA, United States
    Full-time
    NGEN is the largest IT services program for the Navy.Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Mari...Show more
    Last updated: 30+ days ago • Promoted