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People & Culture Operations Manager (HR)

People & Culture Operations Manager (HR)

Ohio StaffingCleveland, OH, US
5 days ago
Job type
  • Full-time
Job description

People & Culture Operations Manager

At C&S Companies, we believe work environment, culture, and the opportunity to learn and grow are key elements when considering a new job. We are just the right size to provide the resources and support you need without the burdensome bureaucracy of a large corporate environment. To that end, we foster a family-friendly and supportive workplace; collaborative and employee-focused with an emphasis on quality, integrity, trust, fun, and accountability. We promote personal and professional growth by cultivating and sustaining a safe, inclusive atmosphere where everyone feels a sense of belonging. By encouraging employees to bring their whole selves to work, we create a diverse and equitable environment where all our voices are heard.

Reporting to the Director of People & Culture, this role ensures that the operational backbone of People & Culture runs efficiently, accurately, and consistently across all employee lifecycle processes. This role oversees HR systems, compliance, employee lifecycle processes, and data management, while managing a small HR Operations team. The People & Culture Operations Manager plays a critical role in enabling a seamless, compliant, and engaging employee experience from hire to retire. As C&S grows, this role leads process improvements, streamlines workflows, enhances HR systems, and ensures efficient, scalable people operations that enable the People & Culture function to support the company's strategic goals.

The candidate selected for this role will have the ability to work onsite at a major C&S location with preference given to Syracuse, NY, where C&S is headquartered. This role is eligible for a hybrid work arrangement of up to 2 days remote / 3 days in office.

Key Responsibilities

  • People Operations Management

Lead and improve core HR processes, including onboarding, offboarding, employment changes, compliance, and recordkeeping.

  • Manage a small HR Operations team, providing coaching and guidance to ensure high-quality execution.
  • Monitor HR operations for accuracy, efficiency, and consistency across employee data and transactions.
  • Partner with the Director of People & Culture to optimize processes across the employee lifecycle and ensure consistent application of policies and compliance across offices and states.
  • HR Systems & Data Management
  • Oversee HRIS administration to maintain data integrity, accurate reporting, and ongoing system optimization.

  • Collaborate with IT and vendors to enhance system functionality and employee self-service tools.
  • Manage integrations between HR systems and other business applications (payroll, benefits, time and attendance, etc.).
  • Compensation Management
  • Oversee compensation processes, including salary adjustments, merit increases, and equity reviews, ensuring accuracy, fairness, and compliance.

  • Partner with the Director of People & Culture to maintain compensation frameworks aligned with organizational goals and market benchmarks.
  • Monitor and report on compensation data to support informed decision-making.
  • Coach and support team members involved in compensation administration to ensure efficient execution.
  • Onboarding & Offboarding
  • Provide oversight of onboarding and offboarding to ensure timely and accurate completion of documentation, system setup, and access changes.

  • Maintain and optimize checklists, workflows, and templates for a consistent and positive employee experience.
  • Collaborate with HR team members and department leads to align processes with organizational programs, compliance, and standards.
  • Support and guide team members responsible for executing onboarding and offboarding.
  • Compliance & Policy Management
  • Ensure adherence to employment laws and regulations across all states.

  • Maintain and communicate HR policies, employee ha
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    People Culture Manager • Cleveland, OH, US

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