Front Desk Assistant

Front Desk Assistant

Associa is hiring a Front Desk Assistant for its community in Sterling, VA. Daily responsibilities include : meeting and greeting homeowners, visitors, guests, vendors, and contractors; researching and responding to inquiries in-person, by phone, and email; answering and directing calls; managing emails; receiving, logging, sorting, and distributing mail and packages; activating and issuing key FOBs, pool passes, and parking passes; reviewing customer accounts, generating and sending out statements, scanning, faxing, and filing documents; entering information in the database and maintaining community and homeowner data; providing administrative and clerical support to the team, homeowners, members of the board of directors, and committee members; reserving meeting room space; generating correspondence, sending out mass emails, and maintaining all communication with homeowners; and other duties as requested.

Requirements include a high school diploma or GED equivalent, 1+ year of corporate receptionist, administrative, or clerical experience, proficiency in Microsoft Office products (Word, Excel, Outlook), excellent communication skills, customer service driven and team oriented, ability to prioritize tasks and manage multiple tasks simultaneously while maintaining a positive disposition, and attention to detail. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.