IT Manager III - Systems Integration Manager

IT Manager III - Systems Integration Manager

Location : Block 23

The IT Manager for the system integration team is responsible for the strategic planning, implementation, and management of the organization's information technology systems. This role provides leadership and direction to the System integration team, ensuring that technology solutions support business objectives while maintaining operational excellence, security, and compliance. The IT Manager will play a critical role in aligning technological initiatives with organizational goals and delivering high-quality service to stakeholders.

Strategic Leadership : Develop and execute the IT strategy in alignment with corporate objectives and provide thought leadership on emerging technologies and their potential business impact.

Technology Operations : Manage the day-to-day operations of IT infrastructure, and enterprise systems for the system integration team.

Team Management : Lead, mentor, and evaluate IT staff to drive performance and professional growth, foster a collaborative and innovative team environment, and allocate resources effectively to meet business priorities.

Support : Oversee the system integration process, ensure timely and effective resolution of user issues, maintain service level agreements (SLAs) and monitor end-user satisfaction and collaborate with business units to identify technological needs and deliver tailored solutions.

Project Management : Ensure delivery on time, within scope, apply project management methodologies to drive efficiency and accountability, and partner with cross-functional leaders to implement processes.

What you'll need :

• 7+ years of related experience in IT App Support, IT Development, IT Networking or similar field.
• Bachelor's degree in related field required.
• Previous leadership experience required.
• Proven track record in IT infrastructure management, and enterprise systems.
• Strong knowledge of cloud computing (Azure, AWS).
• Familiarity with ITIL practices and project management methodologies (PMP or similar certification preferred).
• Exceptional leadership and people management abilities.
• Strong analytical, decision-making, and problem-solving skills.
• Excellent stakeholder engagement skills.
• Strong business acumen with the ability to align IT initiatives with organizational strategy.
• Intermediate knowledge of general Financial Services or Banking is preferred.
• Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Intermediate to advanced experience in managing technology teams within a specific functional area while ensuring highest quality delivery of complex products or services.
• Intermediate to advanced experience with the execution KPIs and timelines with proven ability to analyze a variety of data and summarize findings in applicable reports or other communication mediums. Utilize data to identify areas of improvement and opportunities for growth by collaborating with business and tech leads.
• Advanced speaking and writing communication skills.
• May require up to 25% travel.

We offer all the important things you'd want like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and / or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation